Customer Relationship Manager
3 weeks ago
- Cultivate and maintain strong relationships with existing participants as the primary point of contact, including family members, support coordinators, or guardians.
- Understand participants' needs, objectives, and challenges to provide tailored solutions and support.
- Proactively engage with existing participants to ensure satisfaction, address concerns, and maintain open lines of communication.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. They should have a strong understanding of the NDIS and be familiar with relevant policies and procedures.
In terms of qualifications, the successful applicant will hold a minimum Certificate IV in Disability or Community Services, or higher. A Business Administration qualification is highly desirable.
We offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, plus additional benefits and opportunities for professional growth and development.
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Customer Relationship Ambassador
4 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout UsCocoon Group Services is a leading provider of homes and support staff to individuals with disabilities. Our mission is to empower people to live life to their full potential.
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Relationship Development Specialist
3 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout the RoleAs a Relationship Development Specialist with the Cocoon Group Services team, you will play a vital role in establishing and maintaining strong relationships with our clients and stakeholders. Based in Bella Vista, NSW, this opportunity requires someone who is passionate about delivering exceptional customer service and building trust with our...
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Relationship Development Specialist
3 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeJob OverviewWe are seeking a highly skilled Relationship Development Specialist to join our team at Cocoon SDA Care in Bella Vista, NSW. As a key member of our organization, you will play a vital role in establishing and maintaining strong relationships with community representatives in NSW.About the RoleThe successful candidate will be responsible for...
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Disability Support Relationship Liaison
3 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout UsCocoon SDA Care is a leading provider of homes and support services for NDIS participants. Our mission is to empower individuals with disabilities to reach their full potential.We are seeking an experienced Disability Support Relationship Liaison to join our team in NSW. As the primary point of contact, you will cultivate strong relationships with...
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Key Account Relationship Specialist
4 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeRole OverviewWe are seeking a highly skilled Key Account Relationship Specialist to join our team at Cocoon Group Services. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our participants, their families, and support coordinators in NSW.In this role, you will work closely with internal...
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Community Relationship Liaison
3 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout UsCocoon Group Services, a leading provider of NDIS solutions in Australia, is dedicated to empowering individuals with disabilities to achieve their full potential. Our mission is to deliver exceptional care and support, fostering strong relationships with our clients, stakeholders, and the broader community.Key Responsibilities:We are seeking a...
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Disability Relationship Advocate
3 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout Our Organisation">Cocoon SDA Care, a leading provider of NDIS services in NSW, is dedicated to empowering individuals with disabilities to achieve their full potential.We are seeking an exceptional Relationship Manager to join our team, who shares our passion for delivering high-quality support and care to our participants.Job Summary">This is an...
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Strategic Relationship Development Professional
4 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout UsCocoon SDA Care is a dedicated organisation providing homes and support staff to NDIS participants, focusing on 'moving disability to endless opportunities of unique ability' and empowering individuals with disabilities to live life to their full potential.Purpose of the RoleThis position supports and engages all departments by being dedicated to...
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Business Relationship Development Specialist
4 weeks ago
Bella Vista, New South Wales, Australia Cocoon Group Services Full timeAbout UsCocoon SDA Care is a pioneering organization dedicated to providing bespoke homes and support services to individuals with disabilities. Our vision is to empower every person with disability to live life to the fullest, embracing endless opportunities of unique ability.Job DescriptionThis role is designed to foster strong relationships between our...
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Customer Service Representative
4 weeks ago
Bella Vista, New South Wales, Australia Holcim Full timeAbout the RoleThis is an exciting opportunity to join our high-performing team as a Customer Service Officer at Holcim. The ideal candidate will have experience in customer-facing roles and be comfortable working in a fast-paced environment.Job DescriptionProvide exceptional customer service to clients via phone, email, and in-person interactions.Process...
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Customer Service Liaison
4 weeks ago
Bella Vista, New South Wales, Australia Holcim Full timeAbout this roleHolcim is seeking a Customer Service Officer to join our team in Norwest, NSW. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely and accurate processing of orders, and maintaining effective communication with sales and production staff.Key...
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Customer Service Ambassador
3 weeks ago
Bella Vista, New South Wales, Australia holcim Full timeAbout this roleAs a Customer Service Officer at Holcim, you will be working in a fast-paced environment supporting the business to deliver exceptional results.The OpportunityWe are currently looking for a skilled professional to join our Norwest office team as a Customer Service Officer. This key role involves handling customer enquiries and orders in an...
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Customer Experience Ambassador
3 weeks ago
Bella Vista, New South Wales, Australia Kincare Full timeAbout the RoleWe're seeking a Customer Service Representative to join our team at KinCare, a leading provider of in-home care services for elderly Australians. This is a full-time opportunity on a 9-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday.As the first point of contact, you'll manage inbound calls...
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Expert Customer Care Advocate
4 weeks ago
Bella Vista, New South Wales, Australia Kincare Full timeAbout the roleWe are seeking a highly skilled Expert Customer Care Advocate to join our team on a 9-month fixed-term contract. This is a full-time opportunity with working hours scheduled between 6am and 6pm, Monday through Saturday.This role requires you to serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our...
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Senior Customer Experience Advisor
4 weeks ago
Bella Vista, New South Wales, Australia Kincare Full timeAbout the role:At KinCare, we're seeking a talented Senior Customer Experience Advisor to join our national contact centre. As a vital member of our team, you'll be responsible for delivering exceptional customer experiences through inbound calls and ensuring each interaction is of the highest quality.We offer a hybrid working model, allowing you to split...
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Customer Service Advocate
4 weeks ago
Bella Vista, New South Wales, Australia Kincare Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Advocate to join our team on a 6-month part-time contract. In this role, you will be responsible for managing essential day-to-day accounts receivable tasks, including cash allocation, customer query resolution, and administrative duties.Key responsibilities include:Resolve...
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Customer Service Representative
4 weeks ago
Bella Vista, New South Wales, Australia Kincare Full timeAbout the Role:We're seeking a talented Customer Service Representative to join our national contact centre. As the voice of KinCare, you'll be responsible for directing incoming customer calls and assisting with various queries while ensuring exceptional customer experiences.Key Highlights:Fully remote and hybrid work optionsCompetitive salary of $70,000 -...
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Senior Commercial Development Manager
3 weeks ago
Bella Vista, New South Wales, Australia Norwest Recruitment Full timeOverviewNorwest Recruitment is seeking a highly skilled Senior Commercial Development Manager to lead our commercial team. As a key member of our organization, you will be responsible for managing commercial agreements with suppliers and helping our members maximize their benefits from these agreements.About the RoleThis is a newly created position that...
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Strategic Business Growth Manager
4 weeks ago
Bella Vista, New South Wales, Australia Kincare Full timeAbout the role:We are seeking an ambitious Business Development professional to join our dynamic team at Kincare. In this challenging yet rewarding role, you will be responsible for driving business growth through strategic partnerships and networking.Your primary objective will be to expand our customer base by identifying new business opportunities and...
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Customer Service Representative
1 month ago
Bella Vista, New South Wales, Australia KinCare Full timeAbout the Role:We are seeking a talented Customer Service Representative to join our inbound contact centre on a fixed-term basis for 12 months. As the first point of contact, you will manage inbound calls from KinCare customers, Care Workers and various stakeholders, handling inquiries and ad-hoc requests with professionalism and timeliness.This is a...