Customer Service Ambassador

About the RoleWe're seeking a Customer Service Representative to join our team at KinCare, a leading provider of in-home care services for elderly Australians. This is a full-time opportunity on a 9-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday.As the first point of contact, you'll manage inbound calls...

About UsCocoon Group Services is a leading provider of homes and support staff to individuals with disabilities. Our mission is to empower people to live life to their full potential.

Looking for a new challenge in the industry?About the RoleWe are seeking an experienced Customer Service Officer to join our Norwest office team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling inquiries and orders, and working closely with sales and production staff.Key...

About this roleHolcim is seeking a Customer Service Officer to join our team in Norwest, NSW. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely and accurate processing of orders, and maintaining effective communication with sales and production staff.Key...

About the RoleThis is an exciting opportunity to join our high-performing team as a Customer Service Officer at Holcim. The ideal candidate will have experience in customer-facing roles and be comfortable working in a fast-paced environment.Job DescriptionProvide exceptional customer service to clients via phone, email, and in-person interactions.Process...

About the RoleWe are seeking an exceptional Senior Customer Service Liaison to join our dynamic national contact centre. As the voice of KinCare, you will be responsible for handling incoming customer calls and addressing a wide range of queries with precision and empathy.This is a full-time permanent position that offers a hybrid working model, allowing you...

About the Role:We're seeking a talented Customer Service Representative to join our national contact centre. As the voice of KinCare, you'll be responsible for directing incoming customer calls and assisting with various queries while ensuring exceptional customer experiences.Key Highlights:Fully remote and hybrid work optionsCompetitive salary of $70,000 -...

About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Advocate to join our team on a 6-month part-time contract. In this role, you will be responsible for managing essential day-to-day accounts receivable tasks, including cash allocation, customer query resolution, and administrative duties.Key responsibilities include:Resolve...

About the Role:We are seeking a talented Customer Service Representative to join our inbound contact centre on a fixed-term basis for 12 months. As the first point of contact, you will manage inbound calls from KinCare customers, Care Workers and various stakeholders, handling inquiries and ad-hoc requests with professionalism and timeliness.This is a...

About the RoleYou will be responsible for planning rosters, including On The Day rostering and coordinating our in-home care services and workers across a large geographical region.This is an important role that requires strong organizational skills and the ability to communicate effectively with both customers and field workers.The successful candidate will...

About the roleWe are seeking a highly skilled Expert Customer Care Advocate to join our team on a 9-month fixed-term contract. This is a full-time opportunity with working hours scheduled between 6am and 6pm, Monday through Saturday.This role requires you to serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our...

About the role:At KinCare, we're seeking a talented Senior Customer Experience Advisor to join our national contact centre. As a vital member of our team, you'll be responsible for delivering exceptional customer experiences through inbound calls and ensuring each interaction is of the highest quality.We offer a hybrid working model, allowing you to split...

About the RoleAs a Care Services Coordinator at KinCare, you will play a pivotal role in ensuring the seamless delivery of our home care services to our valued customers. In this role, you will schedule home care services and plan rosters for our care workers across a large geographical region.You will be the important link between our customers and care...

About the RoleAs a Senior Service Coordination Manager at Kincare, you will be responsible for overseeing the planning and coordination of our in-home care services across a large geographical region. This is a full-time permanent position that requires strong organizational skills, excellent communication abilities, and a customer-centric approach.This role...

About the RoleAs a Senior Rostering Coordinator, you will be responsible for planning and coordinating our in-home care services and workers across a large geographical region. This role is critical to ensuring that our customers receive optimal care delivery.Main Responsibilities:Plan and manage rosters to ensure compliance with SCHADs Award...

About the RoleWe are seeking a Care Services Coordinator to join our team within the Finance department. This role is focused on managing Home Care Package subsidy claiming, working alongside experienced team members. Key responsibilities include validating monthly claims, verifying remittances, and liaising with government departments to resolve...

Senior Chef & Hospitality Team Lead OpportunityBella Vista Haven Retirement Living is a vibrant community in Sydney's Hills district, where sustainable design meets low-maintenance living. As a Senior Chef and Hospitality Team Lead, you'll play a key role in delivering exceptional dining and hospitality services to our residents.We're seeking an experienced...

Key ResponsibilitiesCultivate and maintain strong relationships with existing participants as the primary point of contact, including family members, support coordinators, or guardians.Understand participants' needs, objectives, and challenges to provide tailored solutions and support.Proactively engage with existing participants to ensure satisfaction,...

About the RoleWe are seeking a highly organized and detail-oriented Care Coordination Specialist to join our team. As a key member of our operations team, you will be responsible for planning and coordinating home care services across a large geographical region.Key responsibilities include:Ensuring rosters align with relevant award compliance...

Job OverviewWe are seeking a highly skilled and experienced Care Coordinator to lead our team of professionals in delivering exceptional home care services. This is an exciting opportunity for a results-driven individual who can coordinate and oversee the scheduling of our field workers, ensuring that our customers receive the highest level of service.