Logistics Administrator

3 days ago

Surry Hills, New South Wales, Australia Nook Collections Full time $60,000 - $80,000 per year

Who We Are

We are Nook Collections, a lighting distributor of international and local brands based in Surry Hills. Our team is dedicated to providing exceptional lighting solutions to our customers.

About the Role

We are seeking a highly organised and detail-oriented
Logistics Administrator
to manage the flow of goods from our suppliers to our customers. This role will act as a key link between our
suppliers
,
warehouse team
, and
clients
, ensuring that all orders are correctly processed, dispatched on time, and aligned with customer readiness and payment status.

You will be responsible for coordinating order fulfilment, verifying client readiness, managing courier arrangements, and maintaining accurate records within our systems.

Key Responsibilities:

  • Coordinate with suppliers and warehouse teams to confirm which goods are ready for dispatch.

  • Verify client readiness by ensuring that customers are prepared to receive their goods and that payments have been completed in full.

  • Plan and schedule shipments, organising courier labels and delivery documentation.

  • Process and fulfil orders accurately in internal systems, ensuring all details are up to date.

  • Track and monitor shipments to ensure timely delivery and resolve any logistics issues that may arise.

  • Maintain communication with clients regarding order status, delivery updates, and any potential delays.

  • Liaise with finance teams to confirm payment status before dispatch.

  • Keep accurate records of dispatches, courier information, and customer communications.

  • Work closely with the purchasing team to continuously improve logistics efficiency and customer satisfaction.

SKILLS & QUALIFICATIONS:

  • Proven experience in
    logistics administration
    ,
    order fulfilment
    ,
    supply chain coordination
    , or a similar role.
  • Strong
    organisational
    and
    time management
    skills with the ability to handle multiple priorities.
  • Excellent
    communication skills
    , both written and verbal.
  • Proficiency in using
    order management systems
    or
    ERP software
  • Good knowledge of
    shipping procedures
    and
    courier coordination
    .
  • Attention to detail and accuracy in data entry and documentation.
  • Strong problem-solving skills and ability to work under pressure.
  • Proficient in
    Microsoft Office
    (Excel, Word, Outlook).

Preferable
attributes:

  • Experience working with
    B2B clients
    or within a
    warehouse/distribution
    environment.
  • Knowledge of
    international shipping
    and
    customs requirements (small amount currently)
  • Customer-focused mindset with a proactive approach to issue resolution

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