Personal Assistant/Office Assistant

ABOUT THE COMPANYLotus People are thrilled to partner with a cutting-edge agency known for its innovative approach to blending culture, technology, and sensory experiences. The company creates world-class projects for global clients, driving meaningful connections. This is an exciting opportunity to join a dynamic and creative environment with a chance to grow within the role. 

ABOUT THE ROLEWe are seeking a Personal Assistant/Office Assistant to primarily support the founder/MD with administrative tasks and office operations. This role offers the chance to evolve and take on more responsibilities over time. The right candidate will be proactive, switched-on, and able to manage everything from diary management to travel bookings, events, and office upkeep. You'll act as the founder's right hand, anticipating needs and ensuring both their day and the wider office run smoothly.

*DUTIES*

• Provide diary management and travel bookings for the founder/MD, including interstate and international trips.
• Support the induction process, setting up IT for new starters.
• Handle insurance, registrations, and general admin tasks as required.
• Manage inbox prioritisation, flagging urgent items and supporting communications flow.
• Coordinate weekly team meetings, including agenda preparation and minute taking.
• Own the full induction and offboarding process, including IT setup, first-day support and equipment collection.
• Handle kitchen, mail, meeting rooms and general office facilities management.
• Maintain office inventory and agency assets, including ownership of the Booqable booking system.
• Troubleshoot basic IT issues and manage technology warranties and repairs as needed.
• Coordinate in-house events and team activities throughout the year.
• Assist with occasional team-wide travel bookings and logistics.

SKILLS & EXPERIENCE

• Previous experience in a Team Assistant, PA or office assistant role, with the ability to multitask in a fast-paced environment.
• Proactive, personable, and adaptable, able to fit into a creative and lively team.
• Strong organisational skills and attention to detail.
• A positive, friendly, energetic, and efficient approach, making you an integral part of the agency's dynamic team.
• A stand-out individual committed to supporting the team and managing the office operations seamlessly.
• Resilient, not precious, solutions-focused and able to take accountability when mistakes happen.

If you're an organised and proactive team player who thrives in a creative, dynamic agency environment, this role offers a fantastic opportunity to support the team and ensure smooth day-to-day operations. Apply now to become an essential part of the agency

$80k + SuperThis is a full-time, in-office role (Surry Hills) and requires a current driver's licence for access to off-site storage when required.

OUR RECRUITMENT PROCESSAt Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted

candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.