Hcp Administrator

2 weeks ago


Sydney, New South Wales, Australia myHomecare Full time

This is an
_administration_
_role_ _with a difference_: combine your caring nature and sharp customer service and organisational skills to truly give back.


  • Work with likeminded people united by a mission to help older Australians live at home for longer
  • Make your mark on with the leader in homecare with a national footprint
At myHomecare, you'll support older Australians to maintain their independence so they can enjoy living at home for longer.


We have an exciting opportunity for an enthusiastic and organised HCP Administrator, looking to make a real difference through their work at myHomecare based in our Tuggerah Office.


As an HCP Administrator you will:
Be instrumental in updating and improving myHomecare's admin, documentation, compliance, and internal processes.

No matter your role with myHomecare, you'll touch the lives of our clients and their families.

With us, you'll become a true expert in Home Care Package Administration, and we've got the comprehensive training and development tools to get you there.


You'll be responsible for:

  • Providing clear, pleasant, professional customer service in a confident manner coupled with a genuine customer service focus
  • Handling customer complaints and delivering a resolution
  • Data Entry into our inhouse software including client service agreements, service agreements and budget entry
  • Adherence to compliance and internal and external regulatory obligations
  • Providing clear verbal and written communication with a variety of stakeholders including customers and internal staff members
  • Managing your time effectively and meeting established deadlines
  • Delivering fastpaced customer service including the ability to multitask

To join us, you'll need:

  • Proven experience in an administration, office or scheduling role
  • Microsoft Office Suite and Procura or similar software experience is highly considered
  • Certificate III in Business (or similar) is desirable but not essential
  • The right to work in Australia
  • National Police Clearance or willingness to obtain (myHomecare can arrange one at no cost to you through Workpro)
  • Proof of Covid19 vaccination including booster
To apply, upload your resume through SEEK.
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