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Care Manager
4 months ago
The NDIS and HCP Services Manager will work collaboratively with participants and consumers by co-designing a goal-oriented support plan.
**30th October, 2023**:
**Care Manager (Aged & Disability Services)**
**About our client**
Our client is a registered service provider for Home Care Packages (HCP) and Disability services (NDIS). Our client wants a Care Manager (Aged & Disability Services) to join their Gold Coast office team. This is the right place to be if you look forward to working in a culturally diverse workplace that understands different generations' values.
**About the role**
The NDIS and HCP Services Manager will work collaboratively with participants by co-designing a goal-oriented support plan, in this full-time role based in Gold Coast. This role provides information, support, advice, advocacy and coordination services ensuring that the design and implementation of service options enhance HCP customer's independence, control, wellbeing and quality of life in accordance with Consumer Directed Care principles.
**About you**
The key to success in this role is the demonstrated ability in the below skills and experience:
- Case Management experience with Home Care Packages (HCP) and National Disability Insurance Scheme (NDIS) with experience in developing and managing a budget for aged or disability care experience.
- Ability to work autonomously and in a team environment excellent time management and problem solving and communication skills with the ability to network.
- Excellent communication and interpersonal skills to build rapport with various stakeholders and leadership.
**Responsibilities include**:
- Experience leading multi-disciplinary teams to deliver client-centred support in the areas of aged and disability services.
- Conduct assessments, develop support plans, undertake review, implement and facilitate clinical and support interventions.
- Experience managing service contracts and agreements meeting financial and activity targets.
- Extensive and diverse skill set specializing in establishing creative workforce strategies to meet changing market requirements.
- Experience managing Legislative Compliance.
- Client meetings and assessment, referral, review and goal planning.
- Client funds management and developing budgets for clients relationship management with internal and external stakeholders.
- Coordinate and manage services to NDIS and Home Care Packaged clients.
- Drive business development opportunities.
- Promote our client services in the state to potential clients.
- Monitoring clients progress and leading them towards their goals.
- Strong experience in community engagement and relationship building.
- Provide supervision and support to support workers.
**Essential Criteria**
- A minimum of three (3) years’ experience.
- Tertiary qualifications in community health or a related discipline.
- Previous management of HCP consumers, NDIS participants.
- Knowledge of the HCP, NDIS and disability sector.
- Clents funds and budget management.
- Excellent interpersonal, communication, and problem-solving skills.
- A good understanding of work health and safety in home and community settings.
- Comprehensive understanding of the Aged Care Act and NDIS and Disability Act.
- Ability to self-motivate and take initiative.
- Well-developed interpersonal, negotiation and complaints resolution skills.
- Strong networking and relationship management skills
- Current police clearance check.
- Current working with children check.
- Current Driver’s License.
- Current First Aid Certificate (Desirable).
**Benefits**
- Full-time permanent position.
- Skills and development allowance up to $10,000.
- This an exciting opportunity to join a growing organisation.
- Strong management and administrative support.
- Supported professional development opportunities.
- Opportunities for advancement.
- An immediate start.
