Student Support Officer, VET

4 weeks ago

Fremantle, Australia The University of Notre Dame Full time

Description

Student Support Officer, Vocational Education & Training

Student Support Officer, Vocational Education & Training
Based on the Fremantle Campus
Full-time, Continuing opportunity

  • Collaborative environment
  • Rewarding opportunity

About the university

Notre Dame is a private Catholic University, extending from the West Coast of Australia in the beautiful and historic City of Fremantle, to the North-West town of Broome and across the continent to the heart of Sydney. We embrace the ancient and esteemed traditions of Catholic Universities in Europe, North America and 2000 years of the Catholic Intellectual Tradition. We have an enrolment of over 12,000 students and offer a comprehensive range of undergraduate and postgraduate programs. Our student experience, employment and graduate outcomes are among the very best in Australia.
 
About the role

What is VET at UNDA?

The University of Notre Dame Australia is a Registered Training Organisation (RTO) and offers a number of Vocational Education and Training courses (VET) at its Broome, Fremantle and Sydney Campus’s including Education and Nursing. Vocational Education Training (VET) at Notre Dame is dedicated to providing exceptional outcomes to students and industry partners. We aim to be the conduit to Higher Education by providing the platform to help all students succeed in education and work, to make a career change or as a pathway into higher education through the UNDA registered Training Organisation (RTO).

Key Responsibilities

  • Provide administrative support to the VET team on all aspects of administrative processes and procedures, including teaching and learning support operations to ensure all services are effective, efficient and achieve a high standard of client service.
  • Maintain all registers to ensure records of programs, course delivery and course progression are all accurately and professionally documented.
  • Student interface and communication – interact with students to solve concerns and assist with enquiries including and not limited to correspondence, mail merges, mail outs, VET email and distribution, course information, enrolments, amendments, completions, reports, due fees and distribution of letters.
  • Create and maintain student files in accordance with ASQA Compliance Guidelines.
  • Ensure program information is available, current and in alignment with regulatory standards on staff and student portals.

Qualifications, skills & experience

  • Experience delivering high-level executive administrative services.
  • Experience in the tertiary, education sectors, Vocational Education and Training sector and/or Registered Training Organisation (RTO) is an asset.
  • Excellent operational, organisational and administration skills with demonstrated time management skills, including attention to detail, the ability to work under pressure, organise workload and manage competing priorities/deadlines.
  • Highly developed communication skills, with the ability to build relationships, engage and influence stakeholders.
  • •Demonstrated proficiency in the Microsoft Office suite and the ability learn computer software programs and work with enterprise systems.
  • A Degree with relevant experience OR an equivalent combination of relevant experience and/or education/training.

Benefits

  • Join a great team, friendly environment, valued by driving success to students
  • Flexible working arrangements.
  • Fast paced work environment

How to apply

Please apply online with a resume and cover letter outlining your suitability for the role.

Applications closing date: 3 September 2024

For further information on how to apply, please visit: How to apply | Notre Dame

Applicants are expected to have current and valid work rights in Australia.

Aboriginal and Torres Strait Islander people are encouraged to apply.      

The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.

Contact us

Please direct your queries regarding this role to Marcia Rodrigues, Marcia.Rodrgues@nd.edu.au

Unsolicited contact from recruitment agencies will not be entertained.

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