Senior Learning and Development Specialist
4 weeks ago
We are seeking a highly skilled and experienced Senior Learning Specialist to join our BOQ Group Capability team in a permanent role. As a key player in our transformation into a digital-first, customer-centric organisation, you will be responsible for building, embedding, executing, and continually refining new learning experiences that drive strong operational excellence, customer experience, and business performance.
This is a new role within our structure, aligned to our strategic growth plan for our Business Bank. You will partner with the Business Bank to develop and implement learning and development initiatives that support the delivery of our capability and talent framework. You will consider the customer, technical, and leadership capabilities required in each role to deliver on our Business Bank strategy.
You will engage with division leaders to identify and prioritise capability development, manage the rollout and execution of these programs and tools, and ensure they achieve the desired business and learner outcomes. You will also manage a team of capability partners and designers, coaching and guiding them on best practice.
By building strategic partnerships and providing coaching and training, you will help embed capability development into the flow of work. You will have the opportunity to make a real impact and help us shape the future of Business Banking at BOQ Group.
About YouWe are looking for someone who is experienced in capability development and talent management, particularly within the Business Banking space. You should be a natural at business partnering and have a knack for facilitating and executing the delivery of engaging learning experiences.
You should be the kind of person who thrives in a role where you can design programs that resonate with people, and you are comfortable leading workshops that leave a lasting impression. You should be resourceful, always ready to dive in and find the information you need, and you should not be fazed by a bit of uncertainty.
Your communication skills should be top-notch, both in writing and in person, and you should approach problem-solving with a human-centered design and systems thinking mindset.
About UsBOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist) each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
We are committed to fostering a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Our Benefits- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organization in the Australian Workplace Equality Index
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