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Customer Success Advocate

2 months ago

Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

About Us


Bendigo and Adelaide Bank is a leading financial institution dedicated to helping customers achieve their goals. Our purpose is to feed into the prosperity of our customers and communities, not off it.



Role Overview


We are seeking an experienced Personal Banker to join our team at Yarram Branch. As a Personal Banker, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.



About You


To succeed in this role, you will need to have extensive experience in a customer service or sales environment. You should be able to build rapport with customers quickly and have a strong understanding of financials and business performance.



Key Responsibilities



  • Deliver exceptional customer service and build strong relationships with customers
  • Analyse customers' situations to deliver solutions that meet their needs
  • Maintain up-to-date knowledge of Bendigo and Adelaide Bank's products and services


What We Offer


We offer a competitive salary package, including a base salary of approximately $65,000 per year, plus superannuation and other benefits.



Work Environment


The role is based at our Yarram Branch and involves working Monday to Friday, 8:45am-4:45pm. The roster is 70 hours per fortnight, which provides a good work-life balance.



How to Apply


If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and cover letter.