APAC Customer Success Expert
3 days ago
SevenRooms is a leading guest experience and retention platform in the hospitality industry, empowering businesses to create exceptional experiences that drive revenue and repeat business. We are seeking an experienced professional to lead our APAC Customer Success Team.
This role presents a unique opportunity to join a dynamic team and contribute to driving client adoption, engagement, and growth through tailored strategies. With a suite of innovative products, including reservation management, online ordering, and marketing automation, we help clients build direct relationships with guests and increase visits and orders.
- Leverage your expertise to deliver exceptional customer success outcomes for our clients in APAC.
- Develop and execute strategic plans to drive client adoption, engagement, and growth.
- Collaborate closely with cross-functional teams to ensure seamless delivery of solutions.
Founded in 2011, SevenRooms has established itself as a leader in the hospitality technology space, backed by top investors like Amazon, Comcast Ventures, and PSG. Our clients include world-renowned brands such as Marriott International, MGM Resorts International, and Wolfgang Puck.
What We Offer:- A dynamic and inclusive work environment that values diversity, equity, and inclusion.
- A comprehensive benefits package, including competitive salary, stock options, and generous paid time off.
- Ongoing opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from qualified candidates who share our passion for delivering exceptional customer experiences. Estimated salary: $120,000 - $150,000 per annum.
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