APAC Customer Success Representative

2 months ago


Melbourne, Victoria, Australia SevenRooms Full time

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often.

The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin' Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

**SevenRooms has been recognized as a top employer for its people-first approach by publications including:** - Inc. Best Workplaces (2023, 2022, 2020) - Inc. 5000 (2023, 2022) - Ragan's Platinum HR Awards Finalist (2022) - Built in Best Places to Work NYC (2023, 2022, 2021, 2020) - Built in Best Place to Work NYC - Midsize Companies (2023, 2022) - VentureFizz Unique PTO (2022) - Forbes Best Startup Employers (2022)

We are looking for a talented APAC Customer Success professional to help us deliver exceptional experiences to our clients. As a key member of our team, you will work closely with our clients to understand their business goals and develop strategies to help them achieve success. If you are passionate about the hospitality industry and have a proven track record of delivering results, we encourage you to apply for this exciting opportunity.



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