Senior Customer Experience Advocate

Unlock a Fulfilling Career at XeroXero, a pioneering company in Australia, invites you to join its rapidly growing Customer Experience Team as a CUSTOMER EXPERIENCE SPECIALIST. This role presents a unique opportunity to make a lasting impact on customers' lives while being part of a dynamic team.In this position, you will take ownership of resolving customer...

Lucid Software is seeking a talented Global Customer Advocate to join its team. This role comes with a competitive salary of $60,000 - $80,000 per annum, depending on experience.The ideal candidate will have a Bachelor's degree, 0-2 years of experience in a client-facing or technical role, and strong communication skills. You'll be responsible for developing...

About PrezzeeAt Prezzee, we're passionate about delivering exceptional customer experiences. As a Senior Manager, you'll play a critical role in leading a regional team of customer care agents, driving performance and ensuring service deliverables are met.Key Accountabilities:Manage a regional Customer Care team, driving performance and ensuring service...

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

Key ResponsibilitiesProvide exceptional customer support via phone, email, and other communication channels.Investigate and respond to customer inquiries, resolving issues efficiently and effectively.Develop and maintain in-depth product knowledge to surprise and delight our customers with personalized support.Work collaboratively with internal stakeholders...

Xero is one of the leading companies in Australia, helping small businesses grow and thrive. We are committed to making life better for people in small business, their advisors, and communities around the world.About the Role:We are seeking a Senior Product Designer to join our team in Australia.Responsibilities:Work with the Product and Technology teams to...

Senior Leadership Opportunity in Healthcare TechnologyWe are seeking an experienced Chief Customer and Product Officer to join our client, a leading healthcare technology company. This role presents a unique chance to shape the future of healthcare, drive innovation, and make a lasting impact.About the RoleOversee the entire product lifecycle, from...

About the RoleWe are seeking a highly skilled and motivated Global Talent Acquisition Specialist to join our team. This is an exciting opportunity to work with a dynamic organization that values diversity, equity, and inclusion.Job DescriptionThe successful candidate will be responsible for partnering with our Asia & ANZ teams to support general recruitment...

This role is a key part of Darktrace's growth in AU, where the Senior Enterprise Account Manager will oversee high-value customer relationships and ensure seamless support.The primary responsibilities include:Managing a portfolio of large enterprise accountsBuilding strong partnerships with customers to drive business outcomesProviding exceptional support...

About UsAt Australia and New Zealand Banking Group Limited, we're committed to improving the financial wellbeing and sustainability of our customers.About The RoleWe're seeking a Senior Experience Excellence Leader to join our team. As a key member of our organisation, you'll be responsible for developing and implementing strategies to deliver a superior...

About the OpportunityCulture Amp is committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. As a Senior Product Designer, you will be responsible for leading the design end-to-end process, improving and uplifting detailed, information-dense UIs, and working closely with product management...

Lead Product Development and Enhance Customer ExperienceCircuIT Recruitment Group is seeking an experienced Chief Customer and Product Officer to join our client, a leading healthcare technology company in Melbourne. This unique opportunity offers the chance to shape the future of healthcare, drive innovation, and make a lasting impact.About the Role:Oversee...

Role OverviewGreater Dandenong City Council is seeking a highly experienced and strategic Communications and Customer Experience Manager to drive the Council's communications plans, collaborate with diverse stakeholders, and embed a customer-first approach. Reporting to the Executive Director Corporate Development, this role will lead key functions including...

Company Overview:">Asahi Beverages is a leading company in Australia, offering a unique opportunity to join their rapidly growing team. With a focus on customer-centricity, Asahi Beverages strives to deliver exceptional service and exceed customer expectations.">About the Role:">This Customer Experience Specialist position requires strong problem-solving...

About the RoleThis is an exciting opportunity to join Optus as a Customer Experience Specialist, working in a dynamic environment with a rapidly growing team. As a key member of the Customer Resolution Team, you will be responsible for managing customer complaints from various sources, ensuring prompt, professional, and caring responses that exceed customer...

OverviewCanonical is a rapidly growing company in Australia with a strategic department focused on reducing risk, facilitating adoption, and supporting expansion. As a Customer Success Manager, you will be part of this exciting journey.ResponsibilitiesThe primary responsibility of this role is to develop trust with customers, provide exceptional experiences,...

About Lyrebird Health:We are a leading healthcare company in AU, dedicated to providing innovative solutions and exceptional customer experiences.As a Customer Retention Specialist, you will play a critical role in driving business growth through strategic partnerships and customer-centric initiatives.Key responsibilities include:Managing high-value...

This is a critical role in APAC with Mercury, a leading financial technology company.We are seeking a skilled Customer Experience Manager to join our team. As a key member of our Customer Support team, you will be responsible for delivering exceptional user experiences by providing warmth and competence when users encounter issues or have questions about our...

Xero is seeking a Senior Product Designer to join our team in Australia.Job Overview:We are looking for a talented designer who will work closely with our Product and Technology teams to create beautiful, enabling, and meaningful experiences that solve genuine customer problems.Key Responsibilities:Promote the value of design and collaborate with...

Job OverviewXero is a leading accounting and financial management company in Australia, offering a wide range of innovative solutions to small businesses and accountants.We are seeking an experienced Customer Experience Professional to join our team, providing exceptional support and guidance to our customers through various communication channels.