Global Customer Advocate
3 days ago
Lucid Software is seeking a talented Global Customer Advocate to join its team. This role comes with a competitive salary of $60,000 - $80,000 per annum, depending on experience.
The ideal candidate will have a Bachelor's degree, 0-2 years of experience in a client-facing or technical role, and strong communication skills. You'll be responsible for developing an understanding of our customers' business objectives and creating strategies to support them in achieving those objectives.
Additional responsibilities include working with accounts to support ongoing successful adoption of key Lucid products and features, developing and executing data-driven recommendations at scale, and managing technical issues by investigating and troubleshooting problems. Previous experience in customer success management or billing support is a plus.
This is an exciting opportunity to work with a global team, driving cross-functional initiatives that improve the overall customer experience and lead to greater satisfaction and loyalty among customers. If you're a team player with a strong sense of personal ownership and responsibility, we encourage you to apply for this role.
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Customer Experience Advocate
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Global Customer Experience Specialist
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