Intake Coordinator

1 week ago


Perth, Western Australia Visability Full time
Job Description

Job Title: Intake Officer

Job Type: Fixed-Term Part-Time

Location: All Perth WA

Job Category: Community Services and Development

About Us:

Ever Ability Group is a leading provider of services for people with disabilities across Western Australia and Tasmania. Our team of nearly 200 staff and over 500 volunteers support our growing group of diverse services, which include Vis Ability, Guide Dogs WA and Guide Dogs Tasmania, Kites Children's Therapy, and Perron Place.

Job Summary:

The Intake Officer serves as the first point of contact for all new Vis Ability clients, managing the intake process, ensuring clients are eligible and have the necessary funding to access our services. This role requires exceptional customer service skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Deliver exceptional customer service by providing clear, accurate, and respectful communication in response to all enquiries.
  • Provide precise and detailed information on Ever Ability's services.
  • Determine clients' eligibility for services.
  • Support access to Ever Ability's services, by liaising with funders and external referrers.
  • Document client information using accurate data entry in Ever Ability's Client Management System, and other systems as required.
  • Schedule and follow-up initial client appointments as required.
  • Actively keep across a broad range of funding options within disability, health, and aged care.
  • Promptly answer external and internal communications related to new clients, and general enquiries in a timely, and professional manner.
  • Ensure all checks (i.e. ensuring funding is available) prior to clients accessing Vis Ability's services.
  • Represent Vis Ability at events, and engagement opportunities.

Desired Skills and Experience:

  • Highly developed customer service skills.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Demonstrate initiative, follow processes, take direction, and work without close supervision.
  • Well-developed interpersonal skills and an ability to work effectively in a team environment.
  • Excellent communication skills and telephone etiquette.
  • Ability to communicate with a diverse range of people.
  • Flexibility, resourcefulness and effective time and stress management.

Benefits:

  • Free onsite parking and close to public transport.
  • Enjoy up to 3 days of paid leave during the Christmas and New Year holidays.
  • Free access to our gym.
  • Ongoing professional development and training.
  • Employee Assistance Program.
  • Access to purchased leave.
  • NFP salary packaging options.


  • Perth, Western Australia Redkite Full time

    About the RoleWe are seeking a highly skilled and compassionate National Intake Clinician to join our team at Redkite. As a key member of our Cancer Hub, you will be the first point of contact for individuals and families accessing our services.Key ResponsibilitiesConduct thorough intake assessments and triage via telephone or virtual platforms to ensure...


  • Perth, Western Australia Right at Home Perth Northern Suburbs Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Right at Home Perth Northern Suburbs. As a Nurse Care Coordinator, you will play a vital role in delivering high-quality, person-centered care to our clients in the comfort of their own homes.Key ResponsibilitiesClinical Leadership: Provide clinical guidance...

  • Nurse Care Coordinator

    19 hours ago


    Perth, Western Australia Right at Home Perth Northern Suburbs Full time

    About the RoleWe are seeking a qualified Registered Nurse to join our team at Right at Home Perth Northern Suburbs. As a key member of our care team, you will be responsible for delivering high-quality, person-centered care to our clients in their own homes.Key ResponsibilitiesProvide clinical leadership and supervision to non-clinical team members in a...

  • House Manager

    1 week ago


    Perth, Western Australia Life Without Barriers Full time

    About the RoleWe are seeking a highly skilled and experienced House Manager to join our team at Life Without Barriers. As a House Manager, you will be responsible for overseeing the day-to-day operations of our residential house, ensuring a safe, culturally appropriate, and healing environment for children and young people.Key ResponsibilitiesBuild...

  • Nurse Practitioner

    6 days ago


    Perth, Western Australia Right at Home Perth West Coast Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our team at Right at Home Perth West Coast. As a Nurse Practitioner in Community Care, you will be responsible for delivering high-quality, person-centered care to our clients in the comfort of their own homes.Key ResponsibilitiesClinical Delivery and Supervision: Provide...


  • Perth, Western Australia Health & Management Pty Full time

    Job Summary:The Administration Officer - Student Support will play a crucial role in ensuring the smooth operation of our student services department. As a key member of our team, you will be responsible for supervising administrative tasks, collaborating with admissions and administration teams, and managing student inquiries and enrolments.Key...


  • Perth, Western Australia Health & Management Pty Full time

    Job DescriptionThe Administration Officer's role involves supervising administrative and operational tasks that aid the organization's efficiency. They collaborate with the Admissions and Administration teams to manage student inquiries and enrolments while adhering to regulatory compliance.Main ResponsibilitiesLiaise with other departments to coordinate...


  • Perth, Western Australia Fortescue Full time

    About the OpportunityFortescue is pleased to offer a 4-year residential based apprenticeship program for the 2025 intake.This program provides formal on-the-job training and coordinated rotations across Fortescue's Hedland Port and Rail Operations, as well as formal off-the-job training through North Regional Tafe – Pundulmarra Campus.The successful...

  • Case Manager

    20 hours ago


    Perth, Western Australia MA MISSION AUSTRALIA Full time

    About the RoleWe are seeking a skilled Case Manager to join our team at Mission Australia, working with young people who are experiencing or at risk of homelessness. As a Case Manager, you will provide case coordination, brief interventions, informal counselling, group facilitation, and education to support young people in achieving their goals.Key...

  • House Manager

    19 hours ago


    Perth, Western Australia Life Without Barriers Full time

    About the RoleWe are seeking an experienced and compassionate House Manager to join our team at Life Without Barriers. As a House Manager, you will be responsible for overseeing the day-to-day operations of our residential house, ensuring a safe and nurturing environment for children and young people.Key ResponsibilitiesBuild professional relationships with...

  • Registered Nurse

    1 week ago


    Perth, Western Australia Right at Home Perth West Coast Full time

    Position Overview We are seeking a dedicated and qualified Registered Nurse (RN) who is passionate about delivering compassionate, respectful, and high-quality holistic nursing care within the community, particularly in Aged, Disability, Transitional & Palliative Care.Right at Home Perth West Coast is committed to providing a comprehensive range of care...

  • Registered Nurse

    1 week ago


    Perth, Western Australia Right at Home Perth West Coast Full time

    Position Overview We are seeking a dedicated and qualified Registered Nurse (RN) who is passionate about delivering compassionate, respectful, and high-quality holistic nursing care within the realms of Aged Care, Disability Support, Transitional Care, and Palliative Care.Right at Home Perth West Coast is committed to providing a variety of care services...


  • Perth, Western Australia SEA MAR Community Health Centers Full time

    Position Overview: We are seeking dedicated Certified Medical Assistants for full-time roles across various locations. The ideal candidates will possess exceptional customer service abilities, maintain a positive and professional demeanor, and excel in multitasking. Medical Assistants are integral to the healthcare team, facilitating efficient patient...

  • AOD Case Manager

    19 hours ago


    Perth, Western Australia MA MISSION AUSTRALIA Full time

    Transform Lives as a Youth AOD Case ManagerAt Mission Australia, we're committed to creating a society where everyone has the opportunity to thrive. As a Youth AOD Case Manager, you'll play a vital role in supporting young people experiencing alcohol and other drug use and homelessness.About the RoleAs a key member of our SHIFT team, you'll work directly...


  • Perth, Western Australia SEA MAR Community Health Centers Full time

    Position Overview: We are seeking dedicated Medical Assistants for full-time roles across various locations. The ideal candidates will possess exceptional customer service abilities, maintain a positive and professional demeanor, and excel in multitasking. Medical Assistants are integral to the healthcare team, facilitating patient flow and providing...


  • Perth, Western Australia SEA MAR Community Health Centers Full time

    Position Overview: We are seeking dedicated Medical Assistants for full-time roles across various locations. The ideal candidates will possess excellent customer service abilities, maintain a positive and professional demeanor, and demonstrate proficiency in managing multiple responsibilities. Medical Assistants are integral to the healthcare team,...


  • Perth, Western Australia Fortescue Full time

    About the OpportunityFortescue is pleased to offer a challenging and rewarding apprenticeship program for the 2025 Heavy Fabrication Apprenticeship intake.Work Location: Various mine sites across our Pilbara operationsRosters: 7 days, 7 nights, 14 rest (2:2) or 8 days, 6 rest (8:6) FIFO: ex Perth, Karratha, Hedland, Broome and BusseltonAs a Fortescue...

  • Case Manager

    4 days ago


    Perth, Western Australia MA MISSION AUSTRALIA Full time

    About the RoleWe are seeking a highly skilled and compassionate Case Manager to join our team at Mission Australia. As a key member of our Youth Accommodation Support Services (YASS) team, you will play a vital role in providing support and assistance to young people who are experiencing or are at risk of homelessness.Key ResponsibilitiesConduct...


  • Perth, Western Australia Fortescue Full time

    Our OpportunityFortescue is pleased to announce the opening of applications for the 2025 Automotive Mechanical HV (HD Fitter) Apprenticeship intake.Work Location: Various mine sites across our Pilbara operationsRosters: 7 days, 7 nights, 14 rest (2:2) or 8 days, 6 rest (8:6) FIFO: ex Perth, Karratha, Hedland, Broome and BusseltonThis is a great opportunity...

  • Intake Coordinator

    3 months ago


    Perth Eastern Suburbs, Australia DISTRICT 360 SUPPORTS Full time

    District 360 is dedicated to empowering individuals with disabilities, striving to enrich their lives. We are actively seeking a compassionate and devoted Intake Coordinator to join our vibrant team. This pivotal role entails being the initial point of contact for our clients, playing a crucial part in guiding them through the service intake process and...

  • Aps 6 Intake Allocator

    3 months ago


    Perth, Australia Department of Veterans' Affairs Full time

    Salary Range: $93,976 - $106,713 + Attractive Superannuation Intake Allocators (APS 6) work within the Open Arms Division of the Department of Veterans’ Affairs (DVA) providing operational support to ensure timely allocation of current and former serving Australian Defence Force (ADF) personnel, their partners and families to services. Reporting to the...


  • Perth, Australia face2face Recruitment Full time

    Help manage, coordinate, and improve an Outreach Program. Help deliver high-quality clinical services. Provide peer support for other staff. - 12 month contract with likely long-term extension - Based in Perth, WA - $55.00 - $65.00 per hour plus super depending on experience - **face2face Reference No #584619**: - **12 month contract with likely long-term...


  • Perth, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + Attractive Superannuation Open Arms - Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high quality mental health assessment and clinician counselling services for Australian veterans and their families. Open Arms are focused on meeting client needs through a combination of proven...


  • Perth, Australia Henderson Healthcare Full time

    Permanent full-time employment! - $90,000 (inclusive of location allowance $1300) - Visit the beautiful Kalgoorlie, WA **_Detox Nurse Coordinator WANTED!_** If you are a **Registered Nurse with experience in Alcohol and Drugs** - we want to hear from you!! **Duties**: - Provides assessments, intake and screening services, treatment planning, daily...

  • Youth Counsellor

    3 months ago


    Perth, Australia Curamoir Healthcare Recruitment Full time

    Location: - Perth- Discipline: - Social and Community Care- Salary: - $82000 to $86000- Contact name: - Aaron Winders- Job ref: - 19397- Published: - about 7 hours ago**On Offer** - Excellent Salary: $82,000 - $86,000 + s (depending on exp) - Mandurah location - ASAP Start - Great learning and development opportunities - 12-month fixed term contract **The...


  • Perth, Australia ILSC Education Group Full time

    **EXAM CENTRE COORDINATOR** **JOB DESCRIPTION [AUG 2024]** **(Full-time 6-month fixed-term contract)** **Overview of role** ILSC Education Group is one of Australia’s largest and fastest-growing language schools, known for the quality, rigour and variety of programs that are tailored to best meet international student needs and interests. ILSC Programs...

  • Outreach Coordinator

    2 months ago


    Perth, Australia Chandler Macleod Full time

    **About the company**: As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is a large...


  • Perth, Australia HAYS Full time

    Experienced Mental Health Clinician required for a permanent FIFO opportunity in regional WA **Your new company** Hays are working with a leading not-for-profit organisation that offer mental health support services to young people across Western Australia. The Organisation is experiencing a period of growth and are looking for an experienced Mental Health...


  • Perth, Australia Gough Recruitment Full time

    **The Company** **The Benefits** - **Excellent salary package up to $85,000 super + additional government superannuation incentives**: - Working from home flexibility up to twice a week (conditions apply) - Annual leave loading 17.5% on top of what you earn for the employment period - Once settled they have an option for a 9-day fortnight - Salary...


  • Perth, Australia ILSC Education Group Full time

    EXAM CENTRE COORDINATOR JOB DESCRIPTION [AUG ] (Full-time -month fixed-term contract) Overview of role ILSC Education Group is one of Australia’s largest and fastest-growing language schools, known for the quality, rigour and variety of programs that are tailored to best meet international student needs and interests. ILSC Programs include General...

  • 2024 Intern Intake

    3 weeks ago


    Perth, Australia Inhabit Full time

    Job DescriptionAt Egis Group/Inhabit, we present an outstanding 3-month Summer Internship program designed to cultivate a varied set of knowledge and skills. Our interns will have the opportunity to gain exposure to diverse sectors and work environments, laying the foundation for a successful and enduring career.Our program is dedicated to nurturing the...


  • Perth, Australia Maple Community Services Full time

    **About Maple Community Services** Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities. **Why Maple Community Services** Maple Community Services instils a progressive,...


  • Perth, Australia ILSC Education Group Full time

    **RECEPTIONIST/ADMINISTRATION ASSISTANT** **JOB DESCRIPTION** **(Full time - Perth)** **Title**: Administration Assistant / Receptionist, ILSC & Greystone College Perth (Full-time) - Japanese or Korean speaker **Start date**: Immediate **Report to**: Student Advisor Manager, Perth This outline is not intended to be an exhaustive list of the duties you...


  • Perth, Australia Henderson Healthcare Full time

    Full or part time roles on offer - Excellent salaries, benefits and packaging available - Highly rewarding roles offering the chance to make a real difference **Henderson Healthcare are recruiting for multiple roles within the Family Violence sector in WA! We are looking for Counsellors, Social Workers, Coordinators and Case Workers!** **We are recruiting...


  • Perth, Australia ILSC Education Group Full time

    **RECEPTIONIST/ADMINISTRATION ASSISTANT** **JOB DESCRIPTION** **(Part time - Perth)** **Title**: Receptionist/Administration Assistant, ILSC & Greystone College Perth (**Part-time**) **Start date**: Immediately **Report to**: Student Services Manager, Perth This outline is not intended to be an exhaustive list of the duties you may be required to...


  • Perth, Australia Serenity 360 Services Full time

    The Business Support Officer is an administrative support role that reports to the Business Supports Manager and liaises directly with Business Development Manager coordinating key administrative tasks and providing exceptional customer service to meet the needs of Serenity 360 Services’ clients and their families. **This is a parmament part time | Perth...

  • Operations Controller

    3 months ago


    Perth, Australia Virgin Australia Full time

    **Work type**: Full Time**Location**: Perth**Job type**: Airline & Network Operations**Applications close**: **Operations Controller**: Hello. We’re Virgin Australia. And we’re back (in a big way). We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and...


  • Perth, Australia Right at Home Perth West Coast Full time

    Description If you are a qualified RN, drive by providing caring, compassionate, respectful and high-quality holistic nursing care in Aged, Disability, Transitional & Palliative Care and/or  Hospital in the Home then we would like to speak to you.Right at Home Perth Northern Suburbs & Perth West Coast provide a range of care services...


  • Perth, Australia Lead College Pty Ltd Full time

    Key Responsibilities Administration activities (including enrolments and management of student records). Ensure administration activities in both student administration and academic area ( the latter in consultation with the Training Manager): - Effectively retain all data accurately and in accordance with approved policies and procedures - Facilitate...