Receptionist/administration Assistant

5 months ago

Perth, Australia ILSC Education Group Full time

**RECEPTIONIST/ADMINISTRATION ASSISTANT**

**JOB DESCRIPTION**

**(Full time - Perth)**

**Title**: Administration Assistant / Receptionist, ILSC & Greystone College Perth (Full-time) - Japanese or Korean speaker

**Start date**: Immediate

**Report to**: Student Advisor Manager, Perth

This outline is not intended to be an exhaustive list of the duties you may be required to perform. Rather, it is an indication of the kinds of duties that fall within the scope of the position.

In addition to your duties and responsibilities outlined in the position description, you may also be required to carry out other duties reasonably required by us that you are skilled in and capable of performing. We may alter your position, position description, responsibilities, reporting lines or location in accordance with the needs of the business without providing additional remuneration.

**Section I**

**DUTIES & RESPONSIBILITIES**:
RESPONSIBLE FOR:
**Administration duties**:

- Managing student placements in the SMS and LMS within operational constraints
- Programming Odyssey (SMS) across all campuses with session programs, courses, and classes
- Ensuring standardised coding for all classes (in agreement with all campuses and IT requirements)
- Liaising with the Local and National Academic Teams for consultation on specific cases
- Generating and distributing weekly student intake reports with starters/returners
- Ensuring all relevant student information is accurately stored in the system (e.g. intake tests (PROLAs)/assessment levels, enrolment documentation, special notes)
- Actioning student requests sent through e-Services or redirecting to appropriate teams
- Supporting the National Compliance and National Academic Teams on Attendance Report, Progress Report, Warning Letters, and ITRs processes
- Issuing Academic Enrolment Letters as requested
- Understanding key regulatory compliance requirements, including: ESOS Act, National Code 2018, ELICOS Standards 2018, NEAS
- Assisting the Local and National Academic Teams with other assigned tasks
- Other related duties or projects as determined by the National Director

**Reception duties**:

- Greeting students, agents and visitors in a warm, friendly and professional manner
- Answering the phone, transferring calls and taking messages
- Helping students, agents and visitors with questions and leading them to the correct staff and department
- Preparing new student orientation and intake documents
- Supporting local teams with the weekly orientation process for new students (including pre-arrival checks and communication, Day 1 Orientation, and late-comer follow-up)
- Managing textbook inventory
- Updating the school’s academic management system (Odyssey), learner management system (MOODLE) as well as other databases (PRISMS)
- Helping students with login issues to the myILSC App
- Preparing graduation certificates and letters of completion
- Purchasing OSHC (student health insurance) and ensuring students receive their insurance cards
- Ordering and managing stationary and school supplies
- Doing coffee and snack runs for guests
- Coordinating with cleaners the quality of cleanliness of the campus
- Attending general staff meetings and training sessions as needed

**Other duties**:

- Supporting on-campus marketing initiatives by conducting school tours of prospective students, helping with campus promotional events and providing school information to agents and visitors

**Section II
**JOB SPECIFICATION**:

- ** Level of Education Required**:

- Certificate and/or Diploma in business administration, marketing, customer service and other relevant business fields
- **Specialized Skills**:

- Effective and clear written and oral communication in English
- Excellent working knowledge of computer systems
- Proven skills in customer-service
- Japanese or Korean speaker
- **Skills**:

- Able to respond appropriately and promptly to a variety of enquiries from current and prospective students, agents and sales teams
- Able to find information and work collaboratively with other departments
- Able to be flexible
- Able to negotiate and problem solve
- Able to communicate effectively, both orally and in writing
- Able to manage time and systems
- Able to plan, organize, set priorities
- Patient, empathetic and approachable
- Reliable, honest and trustworthy
- Able to maintain composure and professional behavior at all times, especially while under pressure
- Able to engage effectively and respectfully with peers and superiors
- **Work Experience Required**:

- Minimum 2 to 5 years’ experience in customer service
- Full work rights for Australia required (full time)
- **Other**:

- Valid Working With Children Check (WWCC)

**Section III**:
Hours of work: 38 hours per week, Monday to Friday, between the hours of 8am and 6pm. The role requires full-time on-campus work (no remote working possibility).

**About ILSC**

A world leader in language education & vocational training, ILSC

  • Receptionist / Administration Assistant

    2 months ago

    Perth, Australia Turner & Townsend Full time

    **Company Description** Turner & Townsend is seeking a professional and approachable Receptionist / Administration Assistant to support our Perth office in a full-time capacity. We are looking for an individual with a collaborative approach and the willingness to assist with administration and reception tasks. At Turner & Townsend we’re passionate about...

  • Receptionist / Administration Assistant

    2 days ago

    Perth, Australia Turner & Townsend Full time

    **Company Description** Are you interested in working on some of the world’s most exciting projects, with some of the world’s leading businesses? At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a...

  • Receptionist / Administration Assistant

    5 months ago

    Perth, Australia Turner & Townsend Full time

    Company Description Are you interested in working on some of the world’s most exciting projects, with some of the world’s leading businesses? At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous...

  • Receptionist / Administration Assistant

    2 months ago

    Perth, Australia Turner & Townsend Full time

    Company Description Turner & Townsend is seeking a professional and approachable Receptionist / Administration Assistant to support our Perth office in a full-time capacity. We are looking for an individual with a collaborative approach and the willingness to assist with administration and reception tasks.  At Turner & Townsend we’re passionate...

  • Receptionist / Administration Assistant

    2 months ago

    Perth, Australia Turner & Townsend Full time

    Company DescriptionTurner & Townsend is seeking a professional and approachable Receptionist / Administration Assistant to support our Perth office in a full-time capacity. We are looking for an individual with a collaborative approach and the willingness to assist with administration and reception tasks. At Turner & Townsend we’re passionate about making...

  • Receptionist/office Administrator

    4 months ago

    Perth, Australia HAYS Full time

    Receptionist/Office Administrator A Receptionist/Office Administrator job in Perth paying $60k + super for a well-known Australian Manufacturing Company. **Your new company** My client is one of Australia's largest manufacturing companies situated in Hazelmere. This is a perfect opportunity for someone who is looking to kick-start their career in...

  • Receptionist / Administration Assistant

    3 days ago

    Perth, Australia Turner & Townsend Full time

    Job DescriptionWould you describe yourself as being willing to learn, a team player, friendly and approachable?If yes, then this could be the role you’ve been looking for!We are currently searching for a Receptionist/Administration Assistant to support the operations function across a growing team in Perth office. As this is a unique role we encourage...

  • Receptionist - Administrator

    5 months ago

    Perth, Australia HAYS Full time

    Join this WA household name as their next receptionist **Your new company** Our client is a state-owned corporation that manages the electricity network in Western Australia. It is responsible for transmitting and distributing electricity to more than one million customers across a vast area of over 250,000 square kilometres. As an employer, this company...

  • Receptionist/administration Assistant

    4 months ago

    Perth, Australia ILSC Education Group Full time

    **RECEPTIONIST/ADMINISTRATION ASSISTANT** **JOB DESCRIPTION** **(Part time - Perth)** **Title**: Receptionist/Administration Assistant, ILSC & Greystone College Perth (**Part-time**) **Start date**: Immediately **Report to**: Student Services Manager, Perth This outline is not intended to be an exhaustive list of the duties you may be required to...

  • Receptionist / Administration Assistant

    2 days ago

    Perth, Australia Turner & Townsend Full time

    Company Description Are you interested in working on some of the world’s most exciting projects, with some of the world’s leading businesses? At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a...

  • Receptionist / Administration Assistant

    2 days ago

    Perth, Australia Turner & Townsend Full time

    Company DescriptionAre you interested in working on some of the world’s most exciting projects, with some of the world’s leading businesses?At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous...

  • Receptionist/administrator

    5 months ago

    West Perth, Australia The myHomecare Group Full time

    We are seeking experienced _Aged Care Receptionist/Administrator_ with a desire to make a difference. At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. **Does this sound like you?** We have an exciting opportunity for an enthusiastic and...

  • Receptionist/Administration Assistant

    1 week ago

    Perth, Australia ILSC Education Group Full time

    RECEPTIONIST/ADMINISTRATION ASSISTANT JOB DESCRIPTION (Part time – Perth) Title: Receptionist/Administration Assistant, ILSC & Greystone College Perth (Part-time) Start date: Immediately Report to: Student Services Manager, Perth This outline is not intended to be an exhaustive list of the duties you may be required to perform. Rather, it...

  • Receptionist & Administration Assistant

    5 months ago

    Perth, Australia GMA Garnet Full time

    **What we offer you** At GMA, we respect and care for the whole ‘you’ — supporting all facets of wellbeing so you can show up at your best and thrive. GMA’s employee benefits include: - Modern office in the heart of the CBD - Competitive industry salary - Generous employee incentive scheme (Bonus) - Superannuation above statutory minimum's for...

  • Administrative Assistant

    1 month ago

    Perth, Western Australia Turner & Townsend Full time

    Job Title: Receptionist / Administration AssistantTurner & Townsend is seeking a highly skilled and organized Receptionist / Administration Assistant to join our team in Perth. As a key member of our operations function, you will play a vital role in supporting our growing team and ensuring the smooth day-to-day running of our office.About the Role:This is a...

  • Receptionist

    5 months ago

    Perth, Australia HAYS Full time

    Full time legal receptionist role up for grabs **Title** Receptionist **Your new company** A well-known commercial law firm is in search for their new full time receptionist to join their close-knit team. **Your new role** As a receptionist you will oversee the day to day smooth running of the firm. You will assist staff members with some general...

  • Administrative Assistant

    1 month ago

    Perth, Western Australia Turner & Townsend Full time

    {"title": "Receptionist / Administration Assistant", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Receptionist / Administration Assistant to join our team in Perth. As a key member of our operations function, you will provide administrative support to our growing team and contribute to the smooth operation of our...

  • Administrative Assistant

    3 weeks ago

    Perth, Western Australia Turner & Townsend Full time

    Job Title: Receptionist / Administration AssistantTurner & Townsend is seeking a highly organized and detail-oriented Receptionist / Administration Assistant to support our Perth office in a full-time capacity. We are looking for an individual with excellent communication skills and the ability to work collaboratively as part of a team.About the RoleThis is...

  • Accounts Administrator/receptionist

    2 months ago

    Perth, Australia Hudson Australia Full time

    Join a **large, well-established organisation** in Welshpool as an **Accounts Payable Admin & Receptionist**! We are looking for a highly organised and friendly individual to join our welcoming office team, with the added benefit of **free onsite parking**. **Key Responsibilities**: - Manage accounts payable functions, including processing invoices and...

  • Receptionist

    5 months ago

    Perth, Australia HAYS Full time

    Receptionist **Receptionist** Experienced Receptionists required for temporary assignments at various locations, starting immediately. - Industry Leading Organisation - Welcoming team environment - Working hours 8:00 - 5:00pm - $30 - $35 p/h **Your new role** As a receptionist you will oversee the day-to-day smooth running of the office. You will assist...