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Case Manager
2 months ago
We are seeking a highly skilled and compassionate Case Manager to join our team at Mission Australia. As a key member of our Youth Accommodation Support Services (YASS) team, you will play a vital role in providing support and assistance to young people who are experiencing or are at risk of homelessness.
Key Responsibilities- Conduct comprehensive assessments and intake processes for allocated young people to identify their needs and develop individualized support plans.
- Work collaboratively with young people, their families, and other service staff to provide specialized support and address complex cases or emergency situations.
- Develop and implement holistic and strength-based individualized support plans, utilizing SMART goals and referrals to supplementary services as needed.
- Provide brief interventions and informal counseling based on motivational interviewing techniques to support young people in achieving their goals.
- Facilitate therapeutic and educational groups, covering AOD, mental health, and wellbeing, with young people engaged in the service.
- Provide AOD information and resources to young people, families, internal staff, external service providers, and community, where possible.
- A Degree or Diploma in Social Welfare/Social Science/Youth Work or a minimum of three years' experience in a similar role.
- Demonstrated experience providing outreach, case management, case coordination, assessment, counseling, and crisis intervention skills, including working with people experiencing alcohol and other drug use issues, mental health issues, mental health crisis, and working with intoxicated young people.
- Experience and ability to work with at-risk young people, including knowledge of child and adolescent development and child and youth safe practices.
- Well-developed communication and interpersonal skills, including report writing and data collection.
- Full Driver Licence with no restrictions.
Mission Australia is a leading national provider of social services, with a strong commitment to empowering people to reach their full potential. We are dedicated to ending homelessness and ensuring people in need can thrive. Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
Our CultureWe recognize and respect diversity and are committed to creating an inclusive workplace. We encourage applications from people with disability and Indigenous Australians. If you have a disability and need support to submit your application, please contact us.
Benefits- Make a meaningful difference to the lives of Australians in need.
- Not-for-profit salary packaging, reducing your tax.
- Free external, confidential counseling and access to chaplaincy support.
- Volunteering opportunities.
- Extra leave available, including an additional public holiday and the opportunity to purchase further annual leave.
