Strategic Account Growth Manager

2 days ago

Sydney, New South Wales, Australia Broadsign Full time

We are looking for a highly motivated Strategic Account Growth Manager to join our Sales team in Australia.

About the Role:

The successful candidate will be responsible for maintaining and growing relationships with our enterprise Out of Home (OOH) Media customers in Australia.

This results in deep and often complex customer relationships that require proactive management to ensure that our customers get the most out of what we have to offer.

The Account Director will join a team of experts that helps our clients get the most value from our products & services, and gain insights from industry experts.

Key Responsibilities:

  • Maintain and grow revenue with existing enterprise clients
  • You are fluent in English
  • Identify opportunities for customer growth through the use of Broadsign products and services
  • Identify customer needs and market insights to be communicated to the rest of the Broadsign organization
  • Conduct renegotiations and renewals to modify and/or expand client product offerings & contracts via mutually beneficial strategies
  • Maintain accurate data hygiene for all assigned accounts
  • Become a trusted and knowledgeable client partner with strong, dedicated knowledge of current client base
  • Develop and maintain trusted relationships that are shown through positively impacting client NPS
  • Manage complex stakeholder relationships with all levels from C-Suite to operational team
  • Identify potential risks and uncover hidden requirements through proactive discovery sessions, inquiring deeply, and crafting a comprehensive long-term account strategy for achieving growth.
  • Conduct quarterly business reviews with client leadership to provide insight into their use of our tools, opportunities for them to grow, and expected hurdles to be overcome
  • Represent Broadsign in industry events and conferences, furthering thought leadership and credibility through engagements, can travel up to 50% of the time

Requirements:

  • 5+ years of account management or sales experience
  • experience with solutions sales and long sales cycles and with working to a revenue target/carrying a quota

What We Offer:

  • A fun and dynamic work environment with plenty of opportunities to evolve and stay challenged
  • Competitive vacation time
  • Health & wellness program: $500 annually towards health, fitness, or wellness expenses
  • 2 personal and 3 sick days
  • Parental leave top-off
  • 2 volunteer days per year
  • Ongoing opportunities for professional development and educational assistance
  • Additional benefits available

$120,000 - $150,000 per annum

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