Key Account Manager

1 month ago

Sydney, New South Wales, Australia SG Fleet Full time
About SG Fleet

We are a leading financial services company specialising in fleet management, vehicle leasing, and salary packaging across Australia, the UK, and NZ.


Our Perks
  • Wellness Days: Recharge and relax with up to four extra days of leave each year.
  • 20 Weeks Paid Parental Leave: Industry-leading support for new parents.
  • Vehicle Salary Packaging: Save money on your daily commute.
  • Monetary Service Milestone Awards: Celebrate your achievements.
  • Recruitment Referral Bonus: Get rewarded for bringing top talent to our team.
  • Discounted Mobility Products and Services: Enjoy exclusive benefits.
  • Flexible Work Arrangements: Balance your work and personal life.
  • Career Progression Opportunities: Grow with us.
  • Education Support: Develop your skills and knowledge.
  • Two Paid Volunteer Days: Give back to your community.
  • Health and Wellbeing Support: Prioritise your physical and mental health.

About the Role

The Relationship Manager plays a pivotal role in proactively managing a portfolio of customers, delivering exceptional customer service, and driving business growth. This position is responsible for:

  • Maintaining Strong Customer Relationships: Understand client needs, review fleets, and seek opportunities for cost reduction and renewal.
  • Leading Fleet Management Teams: Drive customer satisfaction, ensure safety compliance, and maximise business potential.
  • Capturing Business Opportunities: Identify and capitalise on revenue growth, fee uplift, and new initiatives.
  • Resolving Issues: Escalate customer concerns, meet contractual obligations, and exceed KPIs.
  • Conducting Regular Customer Visits: Foster productive relationships with key decision-makers.
  • Providing Ongoing Reporting: Deliver accurate and timely information to clients.
  • Demonstrating Expertise: Leverage knowledge of SG Fleet systems, including Miles, Fleet Intelligence, and Booking Intelligence.

Requirements
  • Experience in Senior Corporate Relations: Build and maintain strong relationships at senior corporate levels.
  • Effective Communication Skills: Deliver clear, concise messages supported by evidence.
  • Sales, Business Development, and Business Management Experience: Drive revenue growth and customer satisfaction.
  • High Level Numeracy and IT Proficiency: Analyse complex finance and taxation concepts.
  • Strong Understanding of the Australian Fleet Management Environment: Stay up-to-date with industry trends and regulations.

What We Offer

In this role, you can expect a competitive $120,000 - $180,000 per annum salary, depending on experience, plus additional benefits such as flexible work arrangements, career progression opportunities, and comprehensive education support.

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