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National Key Account Manager
3 months ago
Date Posted:
Country:
Australia
Location:
LOC7055:
Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia
- We are looking for a highly motivated, wellorganized, and experienced national accounts manager to develop and grow Otis' national accounts across Australasia. The position is located in Sydney, NSW.
- You will be responsible for daytoday management and for coordinating all crossfunctional parties and internal and external stakeholders to deliver the customer plan and achieve business objectives.
- Your Key Responsibilities
Customer
- Be a positive representation of Otis for existing and prospective national customers and maintain relationships with top decisionmakers
- Deliver and support product service offers in line with the Company's marketing strategy.
- Building a highly engaged workforce through leading by example a culture of accountability, integrity, client awareness, team spirit, ownership, and reliability, as evidenced by an arrested attrition rate and a yearonyear improvement in Employee Engagement scores.
- Continually seek to improve the provision of products/services to national customers.
- Timely coordination, preparation, and submission of monthly reports as requested by thoroughly collecting, analyzing, and summarising information.
- Further develop a solid understanding of vertical transportation technology and how it relates to maintenance provision
- Positively influence the Customer's perception of Otis through a strong customer service focus.
- Financial Performance / Growth
- Increase share of segment by securing extended business opportunities in existing customers. and share of the segment by securing new business opportunities
- Negotiate commercial terms (in line with strategy); legal matters (Legal counsel); Customer commercial terms (in line with strategy) and promotional campaigns (local & national in line with channel strategy)
- Operational Excellence / Key Performance Metrics
- Pipeline Management
- Wintobid ratio
- Margin analysis
- Monitor contract performance and address negative margin performances
- KPI and portal compliance performance against contract
- What you will need to be successful
- Have a Bachelor's or Master's degree in Business, Sales and Marketing, Engineering or equivalent.
- Experience working within a large, matrixed company environment and proven sales track record for developing and selling large deals.
- Sales experience within the Lift, Fire Security, or Engineering industry will be preferred.
- Strong verbal and written communication skills.
- Have exceptional time management skills and possess strong organizational abilities.
- Highly organized and structured, able to deal with multiple tasks and competing priorities.
- Excellent attention to detail and resultsdriven.
- If this sounds like you, join us and help us build what's next.
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving, highperformance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, peoplepowered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here
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- Become a part of the Otis team and help us #Buildwhatsnext ._
