Key Account Manager

1 month ago


Sydney, New South Wales, Australia Vero Insurance Full time
Job Title: Key Account Manager

Join Vero Insurance as a Key Account Manager and take on a challenging role that requires strong relationship-building skills and a passion for driving business growth.

About the Role:

  • Develop and maintain relationships with key decision-makers within intermediaries and clients to drive business growth and retention.
  • Work closely with internal stakeholders to leverage existing relationships and provide a complete solution to clients' insurance needs.
  • Ensure consistent execution and delivery of service to intermediaries and clients across the GIO workers' compensation offering.

Key Responsibilities:

  • Account manage specified workers' compensation clients, including national employer accounts across respective jurisdictions.
  • Manage and support strategic relationships with allocated key end clients and associated intermediaries.
  • Retention of key accounts across workers' compensation product lines, including support in renewal processes where required.
  • Support new business in workers' compensation in line with growth targets.
  • Implement strategies to grow participation on other lines through existing key client relationships.
  • Analyze the customer base and provide feedback on performance and opportunities.

Requirements:

  • Minimum 5 years' experience in the workers' compensation industry.
  • Proven capabilities in managing relationships with end clients and intermediaries.
  • Strong customer service background.
  • Proficient understanding of workers' compensation claims and profitability.
  • Proven capability to achieve operational and strategic deliverables in a complex environment with shifting priorities.

What We Offer:

  • Frequent interstate travel.
  • Attendance at client and broker events.

About Us:

Vero Insurance is a leading provider of insurance solutions, and we're passionate about creating a diverse, accessible, and inclusive culture. We offer flexible work arrangements, career development opportunities, and a commitment to diversity and inclusion.

If you're a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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