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Key Account Manager
2 months ago
We are seeking a highly skilled and experienced Key Account Manager to join our team at Employers Mutual Management Pty Ltd. As a Key Account Manager, you will be responsible for managing a portfolio of large state-based employers and national personal injury accounts.
Your primary focus will be on providing exceptional customer service, proactively responding to employer needs and requirements, and supporting the resolution of complaints or issues in a timely manner. You will also be responsible for coordinating training and technical support, implementing client-specific improvement initiatives, and supporting new business activities.
Key Responsibilities- Manage a portfolio of large state-based employers and national personal injury accounts
- Provide exceptional customer service and respond to employer needs and requirements
- Support the resolution of complaints or issues in a timely manner
- Coordinate training and technical support
- Implement client-specific improvement initiatives
- Support new business activities
We are looking for a highly skilled and experienced professional with a strong background in workers compensation or personal injury account management. You will have a proven track record of success in a similar role, with excellent analytical, presentation, and communication skills.
You will also have a strong understanding of workers compensation law, self-insurance schemes, and associated regulations. A full Australian driver's license is also required.
What We OfferWe offer a competitive salary and benefits package, including a vibrant and collaborative team culture, flexibility to work from home, and access to discounts at over 350 retailers. We also offer comprehensive learning and development support, company-wide events to celebrate success, and quarterly reward and recognition awards.
We value our people and are committed to supporting their professional development and providing generous employee benefits. If you are a motivated and experienced professional looking for a new challenge, please apply now.
