Key Account Manager

1 month ago


Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time
About the Role

We are seeking a highly skilled Key Account Manager to join our team at Employers Mutual Management Pty Ltd. As a Key Account Manager, you will be responsible for managing a portfolio of large state-based employers and national personal injury accounts.

Key Responsibilities
  • Develop and implement client service plans to ensure effective and timely delivery of service
  • Facilitate employer training and provide learning and development support to clients
  • Proactively coordinate all aspects of service delivery from EML teams to meet clients' needs
  • Support the claims operation by identifying poor performers and working with the relevant operation to develop a performance improvement strategy
  • Work closely with intermediaries to develop and deploy strategies for growth
  • Resolve complaints or issues in a timely manner
  • Assist in the preparation of executive reviews, tenders, and proposals, and present to industry representatives, intermediaries, and/or direct clients
  • Drive continuous improvement and innovation, maintaining awareness of industry developments and trends
  • Provide ad-hoc technical advice and support to clients and intermediaries in relation to their portfolio
About You
  • Relevant workers compensation or personal injury account management industry experience
  • Experience in multi-jurisdiction or self-insurance workers compensation will be advantageous
  • Demonstrated experience in business development or national account management role, working within a fast-paced business environment
  • Strong analytical, presentation, and communication skills
  • Excellent understanding of either the NSW, Vic & SA Workers compensation law, self-insurance scheme, and the associated regulations
  • Full Australian Drivers license
What We Offer

We stand together as equals. EML is an equal opportunity employer, committed to maintaining a workplace where everyone feels valued and respected. We offer a vibrant, collaborative, and innovative team culture, flexibility to work from home, a corporate wellbeing program, access to discounts at over 350 retailers, entitlement to an annual tenure and performance-based recognition reward, comprehensive learning and development support, companywide events to celebrate success, quarterly Reward and Recognition Awards, and up to 16 weeks paid parental leave, plus super.


  • Key Account Manager

    5 days ago


    Sydney, New South Wales, Australia 4C Recruitment Solutions Full time

    **Opportunity for a driven Account Manager**4C Recruitment Solutions is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for developing and managing key customer relationships with large retail groups.**Key Responsibilities:**Cultivate strong relationships with large retail groups to drive...

  • Key Account Manager

    2 weeks ago


    Sydney, New South Wales, Australia Philips Full time

    Job Title: Key Account ManagerAbout the Role:We are seeking a highly skilled Key Account Manager to join our team at Philips. As a Key Account Manager, you will be responsible for managing and growing high-value accounts, ensuring client satisfaction and maximizing long-term value.Your Key Responsibilities:Assist the existing account management team in...

  • Key Account Manager

    3 weeks ago


    Sydney, New South Wales, Australia Carnival Australia Full time

    About the RoleCarnival Australia is seeking a highly skilled Key Account Manager to join our Cunard Sales team in Sydney. As a Key Account Manager, you will be responsible for managing a portfolio of key Cunard accounts, driving sales growth, and fostering strategic relationships with high-value travel agents across Australia.Key ResponsibilitiesManage a...

  • Key Account Manager

    2 weeks ago


    Sydney, New South Wales, Australia Philips Full time

    Key Account ManagerAt Philips, we're committed to improving the lives of 3 billion people by 2025. As a Key Account Manager, you'll play a critical role in achieving this goal by supporting the management and growth of high-value accounts.Your Key Responsibilities:Collaborate with the Head of Strategic Accounts to develop and execute business plans for...

  • Key Account Manager

    3 weeks ago


    Sydney, New South Wales, Australia Opal Full time

    Unlock Your Potential as a Key Account ManagerOpal, a leading packaging and paper company, is seeking a skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing a portfolio of major national accounts, developing and sustaining strategic relationships to drive long-term revenue and profitability growth.Key...

  • Key Account Manager

    1 month ago


    Sydney, New South Wales, Australia Kerry Full time

    Key Account ManagerAt Kerry, we're seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for establishing and maintaining effective relationships with current and prospective customers in the assigned territory/market segment to generate new business for Kerry's products & technologies.Key...

  • Key Account Manager

    3 weeks ago


    Sydney, New South Wales, Australia Opal Full time

    Unlock Your Potential as a Key Account ManagerOpal, a leading packaging and paper company, is seeking a skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing a portfolio of major national accounts, developing and sustaining strategic relationships to drive long-term revenue and profitability growth.Key...

  • Key Account Manager

    4 weeks ago


    Sydney, New South Wales, Australia WiseTech Global Full time

    Job Title: Key Account ManagerAt WiseTech Global, we are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will play a critical role in building and maintaining strong relationships with our strategic clients, ensuring their success and growth with our products and services.Key Responsibilities:Develop and execute...

  • Key Account Manager

    1 month ago


    Sydney, New South Wales, Australia Vero Insurance Full time

    Job Title: Key Account ManagerJoin Vero Insurance as a Key Account Manager and take on a challenging role that requires strong relationship-building skills and a passion for driving business growth.About the Role:Develop and maintain relationships with key decision-makers within intermediaries and clients to drive business growth and retention.Work closely...

  • Key Account Manager

    1 month ago


    Sydney, New South Wales, Australia Kerry Full time

    Key Account ManagerAt Kerry, we're seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for establishing and maintaining effective relationships with current and prospective customers in the assigned territory/market segment to generate new business for Kerry's products & technologies.Key...

  • Key Account Manager

    2 weeks ago


    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleWe are seeking a highly skilled Key Account Manager to join our team at WiseTech Global. As a Key Account Manager, you will play a critical role in building and maintaining strong relationships with our strategic clients in Japan.Key ResponsibilitiesProactively engage with clients to understand their needs and preferences, and provide tailored...

  • Key Account Manager

    4 weeks ago


    Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Key Account Manager to join our team at Employers Mutual Management Pty Ltd. As a Key Account Manager, you will be responsible for managing a portfolio of large state-based employers and national personal injury accounts.Key ResponsibilitiesDevelop and implement client service plans to ensure effective and timely...

  • Key Account Manager

    1 month ago


    Sydney, New South Wales, Australia Merck Group Full time

    About the RoleWe are seeking a highly motivated and experienced Key Account Manager to join our team in the NSW North territory. As a Key Account Manager, you will be responsible for promoting Merck's Neurology product and building professional, long-term business relationships with customers through value-added sales calls and activities.Main...

  • Key Account Manager

    1 month ago


    Sydney, New South Wales, Australia Vero Insurance Full time

    Job Title: Key Account ManagerJoin Vero Insurance as a Key Account Manager and take on a challenging role that requires strong relationship-building skills and a passion for driving business growth.About the Role:Develop and maintain relationships with key decision-makers within intermediaries and clients to drive business growth and retention.Work closely...

  • Key Account Manager

    4 weeks ago


    Sydney, New South Wales, Australia InfraBuild Full time

    About the RoleWe are seeking a highly motivated and driven individual to join our Sydney team as a Key Account Manager. As a Key Account Manager, you will be responsible for managing existing accounts, winning new business, and expanding our customer base.Key ResponsibilitiesManage and grow existing customer relationshipsIdentify and pursue new business...

  • Key Account Manager

    2 weeks ago


    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleWe are seeking a highly skilled Key Account Manager to join our team at WiseTech Global. As a Key Account Manager, you will play a critical role in building and maintaining strong relationships with our strategic clients in Japan.Your primary responsibility will be to serve as the escalation point for critical client and staff-related issues,...

  • Key Account Manager

    2 weeks ago


    Sydney, New South Wales, Australia InfraBuild Full time

    About the RoleAs a Key Account Manager at InfraBuild, you will be responsible for managing existing customer relationships, identifying new business opportunities, and driving revenue growth. This role requires a strong understanding of the construction industry and the ability to build and maintain strong relationships with key stakeholders.Key...

  • Key Account Manager

    1 month ago


    Sydney, New South Wales, Australia ZURU Toy Company Full time

    Unlock Your Potential as a Key Account Manager at ZURU EdgeWe're on a mission to disrupt industries and challenge the status quo at ZURU Edge. As a Key Account Manager, you'll play a crucial role in driving our business forward by fostering and managing key customer relationships.Key Responsibilities:Build and maintain strong relationships with buyers,...

  • Key Account Manager

    3 weeks ago


    Sydney, New South Wales, Australia ZURU Toy Company Full time

    Unlock Your Potential as a Key Account Manager at ZURU EdgeWe're on a mission to disrupt industries and challenge the status quo at ZURU Edge. As a Key Account Manager, you'll play a crucial role in driving our business forward by fostering and managing key customer relationships.Key Responsibilities:Build and maintain strong relationships with buyers,...

  • Key Account Manager

    4 weeks ago


    Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Key Account Manager to join our team at Employers Mutual Management Pty Ltd. As a Key Account Manager, you will be responsible for managing a portfolio of large state-based employers and national personal injury accounts.Key ResponsibilitiesDevelop and implement client service plans to ensure...