Strategic Sales Director

5 days ago

Sydney, New South Wales, Australia Dext Full time

About Dext

Dext is the market leader in accounting and bookkeeper automation software, trusted by over 500,000 SMBs worldwide.

Our suite of tools makes accountants more productive, profitable, and powerful. In doing so, we give them back the most precious commodity – time – which they can then use to add greater value to their clients.

We operate across Europe, North America, and APAC, with an expanding SaaS product portfolio. It's a fabulous opportunity to make your mark and join our team in Australia as part of one of the world's leading FinTech solution providers.

Job Description
  • Day-to-day management of Sales, Account Management, and Customer Success teams within Australia.
  • Partner across the Sales, Account management, and Customer Success teams to achieve and over-deliver on Net New MRR (monthly recurring revenue) targets, retention, upsell opportunities, and successful adoption of Dext products.
  • Take existing successful global processes, support the creation of local processes, and work with the local teams to adapt and deliver world-class sales, account management, and customer success experiences.
  • Support Sales operating performance across Australia.
  • Own Account Management operating performance across Australia, including retention and expansion.
  • Own Customer Success, ensuring customers gain the maximum return from their investment, resulting in high satisfaction levels and upselling opportunities.
  • Work closely with corporate headquarters development, operations, and product management teams to convey evolving customer requirements, handle technical and operations requests, and act as a manager for the teams that both champion and guide our customers in their deployment of our technologies.

In this role, you will be responsible for leading the Sales, Account Management, and Customer Success teams in Australia. You will partner closely with the General Manager of APAC based in Sydney to achieve and over-deliver on Net New MRR targets, retention, upsell opportunities, and successful adoption of Dext products.

You will take existing successful global processes and work with the local teams to adapt and deliver world-class sales, account management, and customer success experiences. You will also support Sales operating performance across Australia, own Account Management operating performance, and ensure customers gain the maximum return from their investment.

Requirements
  • A seasoned SaaS sales professional with 10+ years of experience, including 4+ years in team management.
  • A proactive and results-oriented leader who consistently meets or exceeds targets.
  • Strong skills in coaching and developing talent, fostering a high-performance culture.
  • Analytical, data-driven, and skilled at refining strategies based on sales metrics.
  • Sound judgment, problem-solving, and decision-making ability.
  • The ability to plan, execute, and deliver multiple projects while staying organized and delivering against expectations.
  • Excellent business writing skills.
  • Strong commercial acumen.
  • Experience forecasting revenue growth.
  • Demonstrated experience working towards targets/quotas.
  • Experience within a high-growth or change environment.
  • Experience in SaaS-based businesses and implementing and cross-selling a Multi-Product Platform.
  • Active listening skills and high emotional intelligence.
  • Highly skilled in delivering expert-level consultative sales.
Compensation and Benefits
  • Estimated salary: AU$140,000 - AU$170,000 per annum.
  • Competitive commission structure.
  • An additional 3 days of annual leave, per year.
  • Paid Birthday Day Off.
  • Flexible working (Hybrid) with CBD office.
  • Health & Wellbeing Allowance.
  • Private Health Insurance Contribution.
  • Access to L&D training platforms LinkedIn Learning.
  • Regular social team events.

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