Business Operations Coordinator
2 days ago
About ADP Store Fixtures
ADP Store Fixtures is a reputable business that has been operating for over 35 years, providing end-to-end solutions for retail businesses across Australia. They specialize in instore fixtures and fittings, as well as retail fit outs from small stores to large supermarkets.
The Role: Office Manager
This exciting opportunity involves wearing many hats in a close-knit family business. The successful candidate will be responsible for office management, administration, customer services, and executive support to the Directors and Sales Team.
The role requires someone who can organize everything for the smooth running of the offices, including kitchen and stationery supplies, maintenance contractors for both the office and company vehicles. You will also provide hands-on support to the company Directors, assist with calendar management, booking flights and accommodation, and other general Executive Support as required.
You will be the first point of contact for customers visiting the showroom/trade counter and be confident dealing with people in person, taking orders, and ensuring an exceptional customer experience. Additionally, you will handle customer calls regarding new or repeat orders, product queries, and chasing up delivery schedules with freight companies, requiring impeccable telephone manners.
Although not an accounting role, the ideal candidate will be comfortable assisting the financial controller with basic accounts duties, using MYOB, and dealing with invoice queries, payments due, and reconciliation.
Requirements
- A minimum of 5+ years of experience in office coordination or office management
- Proven track record of supporting owner/operators in a family business environment
- Experience in a trades/fit out or project-related business is preferred
- Able to juggle multiple tasks and support the business across all functions
- Natural ability to connect with customers with a confident communication style
- Exceptional organizational skills, keeping everything shipshape
- Good computer skills, Microsoft Suite, and MYOB experience are a bonus
- A mature attitude towards work, self-sufficient, and able to prioritize effectively
- Stable work history with excellent references
What's on Offer
You will be part of a stable organization with great values and ethics, a true family business who respects both their staff and customers alike. A healthy basic salary ranging between $80 - $95K depending on experience, plus superannuation and standard holiday leave, is offered. Other incentives are planned for 2025.
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