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Mid Market Sales Consultant

1 month ago

Melbourne, Victoria, Australia CreditorWatch Full time

CreditorWatch is a leading Australian data and technology company providing businesses with unique data insights and innovative products.

We offer a complete suite of credit reporting products and data covering the entire customer lifecycle, from onboarding and credit decision automation to risk management and collections.

As a commercial credit reporting bureau, our mission is to empower Australian businesses to trade confidently with their customers.

The role of Mid Market Sales Consultant is a unique B2B opportunity partnering with existing accounts to increase utilisation and spend, while focusing on bringing in new logos. The team focuses on businesses with an annual turnover of up to $25M across any industry vertical nationally.

This full-time opportunity offers hybrid working conditions out of our Melbourne CBD office.

Key Responsibilities:
  • Management + Growth (Existing Accounts): Identify gaps around clients' utilisation, propose, deliver, and close cross-sell and up-sell opportunities, delivering on client retention and adoption targets.
  • Ensure clients are engaged and supported post-sale/implementation to ensure high levels of retention and low churn.
  • Proactively find new ways of increasing value and spend.
  • Customer Acquisition (New Logos): Drive the entire sales cycle from initial prospecting and hunting through to closing out new opportunities.
  • Consistent levels of prospecting/cold outreach using a range of tools and systems.
  • Book and facilitate meetings and demos.
  • Objection handling, negotiation, and closing deals.
  • Succeed in onboarding new clients, ensuring optimum levels of adoption.
  • Customer Support: Support clients with technical support.
  • Provide ongoing adoption and product utilisation support with Clients.
  • Drive customer satisfaction via positive NPS engagement.

$80,000 - $120,000 per annum, depending on experience.

This role reports directly to the Sales Manager - Mid-Market.

The ideal candidate will have 1-3 years of experience as an SDR, BDR, or Account Executive. You'll be a hunter by nature, commercially savvy, a strong communicator, and enjoy problem-solving, providing creative solutions.

We offer a fantastic culture with open communication, rewards, and recognition. We're committed to excellence through diversity and are an equal opportunity employer.