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Customer Service Coordinator

1 month ago

Brisbane, Queensland, Australia MJD Recruitment Full time

Company Overview

We're a recruitment agency that values inclusivity and offers employee benefits. Our clients are companies that provide excellent customer service, opportunities for growth, and recognition.

Salary: $64,000 plus super, reflecting the standard compensation for this role in the Warana area.

Job Description

As a Customer Service Coordinator, you will report to the Customer Service Supervisor and assist customers with inquiries related to our building products. You'll deliver high-quality service to internal and external customers, answer inbound calls and emails promptly, and contribute to the business's growth as a front-line representative.

Your Responsibilities

  • Deliver exceptional customer service
  • Manage data entry for orders, credits, returns, and stock inquiries
  • Maintain detailed knowledge of products and services
  • Assist sales representatives

Required Skills and Qualifications

  • Knowledge of the building industry or building products (preferred)
  • Experience in administration and reception roles
  • Proficiency in Microsoft Office
  • Strong time management and organisational skills
  • Excellent attention to detail

Benefits

You'll be part of a company that values inclusivity and offers employee benefits, providing opportunities for growth and recognition.