Customer Service Coordinator
6 days ago
Company Overview
We're a recruitment agency that values inclusivity and offers employee benefits. Our clients are companies that provide excellent customer service, opportunities for growth, and recognition.
Salary: $64,000 plus super, reflecting the standard compensation for this role in the Warana area.
Job Description
As a Customer Service Coordinator, you will report to the Customer Service Supervisor and assist customers with inquiries related to our building products. You'll deliver high-quality service to internal and external customers, answer inbound calls and emails promptly, and contribute to the business's growth as a front-line representative.
Your Responsibilities
- Deliver exceptional customer service
- Manage data entry for orders, credits, returns, and stock inquiries
- Maintain detailed knowledge of products and services
- Assist sales representatives
Required Skills and Qualifications
- Knowledge of the building industry or building products (preferred)
- Experience in administration and reception roles
- Proficiency in Microsoft Office
- Strong time management and organisational skills
- Excellent attention to detail
Benefits
You'll be part of a company that values inclusivity and offers employee benefits, providing opportunities for growth and recognition.
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