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Customer Service Coordinator
1 month ago
We are seeking a highly organized and customer-focused Customer Service Coordinator to join our team in Brisbane. This is a part-time opportunity for 22.5 hours per week, Monday to Friday from 8:30am to 1pm.
About the RoleIn this role, you will be responsible for providing exceptional customer service to internal and external clients, ensuring the welcome area and welcome desk are clean and presentable, coordinating catering for meetings and events, maintaining and checking kitchen and office supplies, and ordering necessary items.
Key Responsibilities- Customer Service: Receive and direct incoming calls, emails, and requests to the appropriate personnel or voicemail.
- Welcome Area Maintenance: Ensure the welcome area and welcome desk are clean, tidy, and well-maintained at all times.
- Catering and Events: Coordinate catering for meetings and events, including ordering food and beverages, setting up meeting rooms, and managing event logistics.
- Office Supplies: Maintain and check kitchen and office supplies, ordering necessary items as required.
To be successful in this role, you will need:
- Excellent Customer Service Skills: Ability to communicate effectively with internal and external clients at all levels.
- Experience: Previous experience in customer service and/or front-of-house roles in a professional or corporate environment.
- Organizational Skills: Ability to manage workflow, prioritize tasks, and meet deadlines.
- Technical Skills: Proficiency in core Microsoft Packages – Word, Excel, and Outlook.
This is an excellent opportunity to join a dynamic team and develop your skills and knowledge. You will have access to:
- Opportunities for Growth: Develop your career and reach your full potential within our global firm.
- Flexibility: Work-life balance and flexibility to meet your commitments.
- Rewarding Career: Competitive salary and benefits package, plus opportunities for career advancement.
We offer a supportive and inclusive work environment that values diversity, equity, and inclusion. If you are passionate about delivering exceptional customer service and have a strong desire to grow your career, we encourage you to apply. Estimated annual salary: $55,000 - $65,000.