Customer Service Coordinator
1 day ago
Everyday Independence is a national allied health provider that empowers individuals with disabilities to break down barriers and reach their full potential.
We are seeking a highly skilled Customer Service Coordinator to join our team in the Western Region of Brisbane. As an integral member of our administration team, you will be responsible for delivering exceptional customer service and relationship management to our clients and referral partners.
The successful applicant will have extensive experience in customer service and relationship management, with a proven track record of consistently meeting or exceeding customer needs and expectations. You will also possess strong communication and interpersonal skills, with the ability to build and maintain strong relationships with multiple stakeholders.
You will be working closely with our Occupational Therapists, Physiotherapists, and Speech Pathologists to deliver high-quality outcomes for our clients. Your responsibilities will include:
- Providing exceptional customer service and support to clients and referral partners
- Building and maintaining strong relationships with multiple stakeholders
- Managing our client database and practice administration system
- Evaluating processes to ensure participant onboarding and experience is of the highest quality
- Acting with a sense of urgency and prioritizing tasks to meet deadlines
In return for your hard work and dedication, you can expect a competitive salary of $32-$36 per hour, depending on your level of experience. We also offer flexible working arrangements, including part-time and remote work options, as well as opportunities for career growth and professional development.
At Everyday Independence, we pride ourselves on creating communities where everyone has the same choices and opportunities to thrive. Our mission is to empower individuals with disabilities to break down barriers and reach their full potential. If you share our values and are passionate about making a difference in people's lives, we would love to hear from you
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