Customer Service Specialist

1 week ago


Brisbane, Queensland, Australia Woolworths Group Full time

At Woolworths Group, we're shaping the future of food and everyday needs. As a Customer Service Specialist or E-commerce Team Member, you'll play a vital role in ensuring seamless customer experiences.

About Us

We're a leading retail company with a proud history of serving customers across Australia and New Zealand. Our mission is to create better experiences together for a better tomorrow. With over 128,000 team members, we're a dynamic and supportive workplace where everyone has the opportunity to grow and develop.

About This Role

This is a fantastic opportunity to join our e-commerce team as a Customer Service Specialist or E-commerce Team Member. You'll be responsible for coordinating customer orders, working in a fast-paced environment, and ensuring timely delivery of products to our customers' homes.

Key Responsibilities
  • Coordinate customer orders to ensure on-time departure of home delivery trucks
  • Work collaboratively with the team to enhance the customer shopping experience
  • Maintain a positive attitude and strong initiative to meet customer expectations
Requirements
  • Genuine passion for food and shopping
  • Customer-first mentality
  • Love of teamwork and growing with others
  • Flexible and adaptable to change
  • Willingness to work and reliability
Why Work with Us?

We offer a range of benefits, including:

  • A competitive salary ($50,000 - $60,000 per annum)
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • Diversity, equity, inclusion, and belonging initiatives
About Our Culture

We're committed to creating a truly inclusive workplace where everyone feels valued, respected, and empowered to contribute their best. We believe that diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow.

What's Next?

If you're passionate about delivering exceptional customer experiences and have a genuine interest in food and shopping, we'd love to hear from you Please submit your application, and we'll be in touch soon.



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