Customer Service Coordinator
21 hours ago
At Frontline Hospitality QLD, we're seeking a skilled Customer Service Coordinator to join our dynamic team. This role will play a crucial part in ensuring exceptional guest experiences.
About the Company:
We are a leading hospitality provider with a strong presence in Brisbane. Our venue is renowned for its warm atmosphere and commitment to delivering unforgettable guest experiences.
About the Role:
The Customer Service Coordinator will be the first point of contact for guests, managing telephone and online bookings with precision and warmth. Working closely with the kitchen and front-of-house teams, you'll ensure a seamless guest journey, maintaining an upbeat and professional approach in a fast-paced environment.
Your Skills and Experience:
- Superior communication skills with a customer-first mindset
- Strong administrative and organisational abilities in high-volume settings
- Exceptional attention to detail and a solutions-focused approach
- Familiarity with reservation systems
- Professional presentation with a friendly demeanour
Compensation Package: $65,000 - $75,000 per annum, plus superannuation, competitive salary, flexible work schedule, opportunities to develop and enhance your professional skills, and a collaborative and supportive team culture.
What We Offer:
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- Competitive remuneration package
- Flexible work arrangements
To Apply: If you're passionate about delivering exceptional customer service and want to be part of a thriving hospitality business, please submit your application or get in touch with our recruitment team.
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