Customer Service Ambassador

1 week ago

Brisbane, Queensland, Australia inchcape Full time
Role Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador at Keystar Morayfield, part of the global organisation Inchcape.

Salary Information

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.

Job Description

As a Customer Service Ambassador, you will be the first point of contact for our valued customers, providing a warm welcome and exceptional service. Your role will involve:

  • Welcome customers, guests, and visitors with a professional and friendly demeanor.
  • Maintain a well-presented showroom and display stock.
  • Assist with Sales Consultant diary management, including lead allocation and follow-up coordination.
  • Provide essential administrative support to the sales team.
  • Identify and address customers' initial needs promptly and efficiently.
Key Responsibilities

Your key responsibilities will include:

  • Greeting customers warmly and professionally.
  • Maintaining the showroom presentation and ensuring high-quality display stock.
  • Supporting the sales team in managing their diaries and coordinating leads.
  • Providing administrative support to the sales team.
  • Addressing customer needs promptly and efficiently.
Requirements and Qualifications

To succeed in this role, you will need:

  • Strong customer service skills with a friendly and approachable personality.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks efficiently.
  • Proficiency in using office software and equipment.
  • A professional appearance and demeanor.
  • Previous experience in customer service or hospitality is a plus.
Benefits and Perks

As a valued member of our team, you will enjoy:

  • Access to discounts on vehicle purchases and services.
  • A company car rental program.
  • Free annual flu vaccinations.
  • A comprehensive corporate health care plan with Bupa.
  • Financial services support.
  • Company-paid salary continuance.
  • Death and TPD insurance.
  • A comprehensive employee wellbeing program.
  • Annual Wellbeing Leave.
  • Volunteering Leave.

We are proud to be part of the global organisation Inchcape, offering a dynamic and supportive work environment that fosters growth and development.

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