Front Office Team Member

4 weeks ago


Sydney, New South Wales, Australia Accor Full time

About Accor

Accor Hotels is the world's largest and fastest-growing hotel group with a network of over 5,000 properties across more than 100 countries. We offer exceptional opportunities for career development and the chance to work at one of our many iconic brands.

Benefits and Perks

We provide a competitive salary of $50,000 per annum, plus benefits including discounted accommodation, food and beverage, and flexible working arrangements.

Job Description

We are seeking a dynamic and energetic individual to join our Front Office team in Sydney. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing guest accounts, and maintaining the high standards of our hotel.

Key Responsibilities

  • Provide quality service to all guests by responding to their requests promptly, efficiently, and courteously during check-in, check-out, and throughout their stay.
  • Maintain control of guest and hotel accounts, ensuring all charges are accurate and posted on time.

Requirements

  • Excellent communication, interpersonal, and time management skills.
  • A friendly and positive attitude, with a passion for delivering exceptional customer satisfaction.
  • The ability to work varied shifts, including early mornings, late evenings, and weekends.

Working with Us

We are an inclusive company that values diversity and promotes equal opportunities. If you require adjustments to support your application or employment, please let us know. We offer a supportive and collaborative work environment, where you can develop your skills and achieve your career goals.



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