Front Office Operations Manager
4 weeks ago
Company Overview
Novotel Sydney Darling Square is a leading hotel located in the heart of Sydney, offering a unique blend of comfort, convenience, and personalized service. Our hotel boasts 230 contemporary rooms overlooking the picturesque Darling Square precinct and The Chinese Garden of Friendship.
About the Role
We are seeking an experienced Assistant Manager to join our front office team on a full-time basis. As an Assistant Manager, you will be responsible for ensuring the smooth operation of the hotel during the absence of the Front Office and General Manager. Your primary focus will be on delivering exceptional guest experiences, driving loyalty sign-ups, and effectively managing emergency situations.
Key Responsibilities:
- Supervise and manage the front office team while on shift
- Ensure a memorable and personalized service is delivered to each guest
- Manage check-ins/outs, amenities, reporting, and respond to guest queries efficiently
- Train and develop team members to ensure continued support and growth
- Effectively handle emergency situations, adhering to hotel procedures and processes
Requirements and Qualifications
To succeed in this role, you will possess excellent customer service skills, ideally with previous experience as an Assistant Manager or Front Office Supervisor. You should have experience leading, motivating, and communicating effectively with a team. Additionally, you should be proficient in Microsoft Office suite and familiar with Opera and Resaweb systems.
Compensation and Benefits
The estimated salary for this role is around $80,000 - $110,000 per annum, depending on experience. Novotel offers a comprehensive benefits package, including access to Accor discounts and worldwide career opportunities. You will also receive training and development support to further enhance your skills.
-
Front Office Operations Manager
3 weeks ago
Sydney, New South Wales, Australia Stamford Hotels and Resorts Full timeAbout Stamford Hotels and Resorts">Awarded for its outstanding service and facilities, our hotel features 18th Century Louis XV and Georgian antiques, and houses one of Australia's largest private collections of fine art.Stamford Hotels and Resorts welcomes people who share our passion and who have a positive approach to simply exceptional service, as well...
-
Senior Front Office Operations Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeOverviewWe are seeking a highly skilled and experienced Senior Front Office Operations Manager to join our team at Marriott International. As a senior leader, you will be responsible for overseeing the front office operations, ensuring seamless guest experiences, and driving business growth.
-
Front Office Operations Supervisor
2 months ago
Sydney, New South Wales, Australia Marriott Full timeJob Summary:The Front Office Manager Assistant is responsible for supporting the successful completion of daily shift requirements, ensuring guest and employee satisfaction, and achieving operating budgets. This role is a key member of the front office team, contributing to the delivery of exceptional guest experiences.Key Responsibilities:Supporting Front...
-
Front Office Operations Manager
3 weeks ago
Sydney, New South Wales, Australia Novotel Full timeCompany OverviewLocated in the heart of Sydney's CBD, Novotel Sydney Darling Square is a renowned hotel that offers an unparalleled experience for its guests. With a focus on providing exceptional service and memorable stays, we are seeking an experienced Front Office Operations Manager to join our team.
-
Hotel Front Office Operations Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeAbout Marriott InternationalMarriott Hotels is a leading hospitality brand that strives to elevate the art of hospitality by innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.Career OpportunitiesWe are proud to offer career opportunities for talented individuals who share our passion for delivering...
-
Front Office Operations Lead
4 weeks ago
Sydney, New South Wales, Australia Stamford Hotels and Resorts Full timeAbout Sir Stamford at Circular QuaySurrounded by the Royal Botanic Gardens, Sydney Harbour and the city skyline, Sir Stamford Circular Quay boasts an 18th Century Louis XV and Georgian antique setting with one of Australia's largest private collections of fine art.This is a prime opportunity for a hospitality-driven professional to lead our dynamic Front...
-
Sydney Front Office Operations Manager
1 month ago
Sydney, New South Wales, Australia Wyndham Destinations Full timeWe're Putting the World on Vacation At Wyndham Destinations, our mission is to deliver exceptional experiences for travelers worldwide. As a key member of our Sydney team, you'll play a vital role in ensuring the smooth operation of our front office.About the RoleThis permanent, full-time opportunity offers an immediate start with competitive salary and...
-
Executive Front Office Manager
1 month ago
Sydney, New South Wales, Australia Hilton Hotels Full timeFront Office Duty ManagerThe estimated annual salary for this role is $80,000-$120,000, depending on experience and qualifications.About the RoleThis challenging and rewarding position will see you overseeing the day-to-day operations of our front office team, ensuring exceptional guest experiences and maintaining high standards of service quality. As a...
-
Sydney CBD Front Office Operations Manager
4 weeks ago
Sydney, New South Wales, Australia Grupo Mantra Full timeCompany OverviewAccor is a world leader in the hospitality industry, with over 5,000 hotels and 10,000 restaurants and bars across 110 countries. The company offers a diverse portfolio of brands and employs more than 300,000 people worldwide.About Mantra 2 Bond StreetMantra 2 Bond Street is a proud member of Accor and offers accommodation in Sydney's premier...
-
Senior Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeCompany OverviewMarriott International is a renowned hospitality company with a legacy of excellence in delivering exceptional guest experiences. Our luxury portfolio, including JW Marriott, offers unparalleled opportunities for career growth and development.Salary: $85,000 - $110,000 per annum, depending on experience and qualifications.Job Description:We...
-
Luxury Hotel Front Office Manager
1 month ago
Sydney, New South Wales, Australia Accor Full timeWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Sofitel Sydney Wentworth, a 5-star international hotel located in the heart of Sydney. As an integral part of our Front Office operation, you will be responsible for ensuring exceptional guest experiences, providing excellent customer service, and driving...
-
Front Office Manager Lead
1 month ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryWe are seeking a highly skilled Front Office Manager Lead to join our team at Marriott. As a key member of our front desk operations, you will be responsible for leading and assisting with the successful completion of daily shift requirements.About the RoleThis is a challenging role that requires strong leadership and communication skills to...
-
Front Office Director
3 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Office Director to join our team at Marriott International. As a key member of our hotel's leadership, you will be responsible for overseeing the front office operations and ensuring that our guests receive exceptional service.Key Responsibilities:To manage and direct the front office staff...
-
Luxury Front Office Operations Manager
4 weeks ago
Sydney, New South Wales, Australia Accor Full timeSofitel Sydney Wentworth, a 5-star hotel in the heart of Sydney, is seeking an experienced Assistant Front Office Manager to join our team. This role offers a unique opportunity to work with a luxurious brand and contribute to the rebirth of a Sydney icon.
-
Port Macquarie Front Office Operations Manager
1 month ago
Sydney, New South Wales, Australia Rydges Full timeAbout Rydges Port MacquarieA popular destination hotel situated in a paradise of natural attractions and moments away from the vibrant port city CBD.Job Description:We are currently seeking a Front Office Duty Manager to join our team at Rydges Port Macquarie. As a key member of the operations team, you will be responsible for ensuring an exceptional welcome...
-
Luxury Hotel Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Accor Full timeExperience Luxury and Excellence as Our Assistant Front Office ManagerSofitel Sydney Wentworth, a renowned 5-star hotel in Sydney, is embarking on a transformation to deliver unparalleled luxury services to its guests. We are seeking a talented Ambassador to join our team as an onsite full-time Assistant Front Office Manager.About the RoleWe offer a dynamic...
-
Front Office Operations Manager
4 weeks ago
Sydney, New South Wales, Australia Wyndham Destinations Full timeCompany Overview">At Wyndham Destinations, we believe in the impact of a helping hand and the power of vacations. We go further as a team to put the world on vacation.What We OfferEstimated salary: AU$80,000 - AU$100,000 per yearFull-time hours with immediate startPermanent full-time opportunitySubsidized private health insuranceProfessional development...
-
Front Office Operations Manager
3 weeks ago
Sydney Olympic Park, New South Wales, Australia PULLMAN Full timeAbout Pullman HotelPullman Hotel is a world-renowned hotel chain with properties across 90 countries. Our hotels offer exceptional opportunities for career development and provide our guests with an unforgettable experience.Job DescriptionWe are seeking a skilled Front Office All Rounder to join our team at our Pullman Hotel in NSW. As a Front Office All...
-
Front Office Lead
4 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeCompany OverviewOaks Sydney Goldsborough Suites is a premier hotel located in the heart of Darling Harbour, offering luxurious accommodation and exceptional service.Salary: $75,000 + SuperThis competitive salary reflects the importance of this role in leading our Front Office team to deliver outstanding guest experiences.Job DescriptionAs a skilled Front...
-
Executive Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeAbout Our HotelOaks Hotels is a leading hospitality brand, renowned for its exceptional service and commitment to excellence. As a dynamic and forward-thinking company, we are seeking an experienced and skilled Front Office Manager to join our team at Oaks Sydney Goldsborough Suites.Salary PackageWe offer a highly competitive salary package of $75,000 +...