Front Office Team Lead
24 hours ago
We are seeking a Front Office Team Lead to join our team at Oaks Sydney Goldsbrough Suites on a Full-Time basis. As an experienced customer service professional, you will play a key role in providing outstanding guest welcoming and experiences.
About the Role:
- Guide and support the team in delivering exceptional guest services
- Act as a role model, sharing expertise and inspiring team members
- Ensure daily tasks are completed accurately and efficiently
- Conduct guest arrivals and departures
- Respond to guest complaints in a timely and professional manner
Hourly Pay: $28.87 - $43.31
Qualifications:
- Extensive experience working within a hotel/resort environment
- Exceptional customer service skills and a positive attitude
- Ability to manage time effectively
- Professional presentation essential
- Availability to work weekends if required
Benefits:
- 50% discounts on accommodation across Minor Hotel brands in AUS and NZ
- Discounts when visiting restaurants, cafes, bars, and wellness retreats
- Global discounts on 530 Minor hotels and F&B outlets
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities globally
- Career progression & education assistance
- Additional paid leave, including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided and laundry allowance for Front Office roles
Oaks Hotels Overview:
Oaks Hotels is part of Minor International, a global hospitality company with a diverse range of business units, including hotels, restaurants, and lifestyle brands. With a team of over 66,000 operating in more than 60 countries, we offer exciting opportunities for career growth and development.
-
Front Office Team Lead
2 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeJob Title: Front Office ManagerAbout the Role:Oaks Sydney Goldsborough Suites is seeking an experienced Front Office Manager to lead our Front Office team. As a Front Office Manager, you will be responsible for ensuring that our guests receive exceptional customer service and that our front office and reception areas are operational at all times.About You:We...
-
Front Office Team Lead
4 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeJob Title: Front Office ManagerOaks Sydney Goldsborough Suites is seeking an experienced and enthusiastic Front Office Manager to lead the Front Office team. The ideal candidate will have a passion for delivering exceptional customer service and a commitment to service excellence.Key Responsibilities:Provide an outstanding guest welcoming experience by...
-
Front Office Team Lead
1 week ago
Sydney, New South Wales, Australia Marriott International Full timeAt Marriott International, we're committed to putting people first. As a Front Office Supervisor, you'll play a vital role in delivering exceptional customer experiences and driving hotel operations.About the RoleWe're looking for a highly motivated and experienced individual to join our front office team as a supervisor. In this role, you'll be responsible...
-
Front Office Team Lead
1 month ago
Sydney, New South Wales, Australia Marriott International Full timeFront Office SupervisorAt Sheraton, we believe that our guests and associates are at the heart of our communities. We're looking for a Front Office Supervisor to join our team, someone who is passionate about delivering exceptional guest experiences and supporting their colleagues in achieving their full potential.About the Role:As a Front Office Supervisor,...
-
Front Office Team Lead
4 weeks ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeAbout The RoleWe are seeking a skilled Front Office Supervisor to join our team at The Star Sydney.This is a fantastic opportunity to be at the forefront of luxury hospitality, working alongside a dedicated team of professionals in our iconic and prestigious property.You will play a crucial role in overseeing the Front Office Operations, leading, motivating...
-
Front Office Team Lead
2 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeJob Opportunity:We are seeking a highly skilled Front Office Supervisor to join our team at Oaks Sydney Goldsbrough Suites. The successful candidate will be responsible for guiding and supporting the front office team in providing exceptional guest experiences.About the Role:Develop and implement strategies to enhance guest satisfaction and loyalty.Lead by...
-
Front Office Lead
5 days ago
Sydney, New South Wales, Australia Oaks Hotels Full timeCompany OverviewOaks Sydney Goldsborough Suites is a premier hotel located in the heart of Darling Harbour, offering luxurious accommodation and exceptional service.Salary: $75,000 + SuperThis competitive salary reflects the importance of this role in leading our Front Office team to deliver outstanding guest experiences.Job DescriptionAs a skilled Front...
-
Front Office Team Lead
4 weeks ago
Sydney, New South Wales, Australia Oaks Hotels Full timeJob SummaryWe are seeking a highly skilled Front Office Supervisor to join our team at Oaks Sydney Goldsbrough Suites. This is an exciting opportunity for an experienced customer service professional to take on a leadership role and contribute to the success of our hotel.About the Role:Lead and support the front office team in providing exceptional guest...
-
Luxury Front Office Team Lead
3 weeks ago
Sydney, New South Wales, Australia The Star Entertainment Group Full timeAbout the RoleAs a seasoned expert in customer service and leadership, you will be at the forefront of luxury hospitality, working alongside a dedicated team of professionals in our iconic and prestigious property, The Darling Hotel.This role is pivotal in shaping the success of our hotel operations at The Star Sydney, where we strive to create fun in...
-
Front Office Operations Lead
24 hours ago
Sydney, New South Wales, Australia Stamford Hotels and Resorts Full timeAbout Sir Stamford at Circular QuaySurrounded by the Royal Botanic Gardens, Sydney Harbour and the city skyline, Sir Stamford Circular Quay boasts an 18th Century Louis XV and Georgian antique setting with one of Australia's largest private collections of fine art.This is a prime opportunity for a hospitality-driven professional to lead our dynamic Front...
-
Front Office Team Lead
5 hours ago
Sydney, New South Wales, Australia Stamford Hotels & Resorts Full timeAbout Sir Stamford at Circular QuayLocated on historic Macquarie Street, surrounded by the Royal Botanic Gardens and Sydney Harbour, Sir Stamford at Circular Quay offers a unique blend of 18th Century Louis XV and Georgian antiques, along with an extensive collection of fine art.This luxurious hotel features 105 generously sized guest rooms, including 15...
-
Front Office Manager Lead
1 week ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryWe are seeking a highly skilled Front Office Manager Lead to join our team at Marriott. As a key member of our front desk operations, you will be responsible for leading and assisting with the successful completion of daily shift requirements.About the RoleThis is a challenging role that requires strong leadership and communication skills to...
-
Duty Manager
3 weeks ago
Sydney, New South Wales, Australia Veriu Group Full timeJob TitleSuper HostJob SummaryWe are seeking a highly skilled and experienced Super Host to join our team at Veriu Macquarie Park. As a Super Host, you will be responsible for leading our Front Office team and ensuring that every guest interaction is seamless and memorable.Key ResponsibilitiesOversee the front office, including complaint escalation and...
-
Duty Manager
3 weeks ago
Sydney, New South Wales, Australia Veriu Group Full timeWe are Veriu Group, a dynamic and growing Australian-owned hotel operator with a passion for creating extraordinary guest journeys. We're looking for a talented Duty Manager to lead our Front Office team at Veriu Macquarie Park, our flagship 184-key apartment hotel.About the RoleAs a Duty Manager, you'll be responsible for overseeing the front office,...
-
Front Office Management Lead
2 weeks ago
Sydney, New South Wales, Australia IBIS STYLES Full timeAbout UsIBIS STYLES offers a unique opportunity to work in a dynamic environment with limitless career growth and exceptional benefits.Our company is committed to diversity and inclusion, providing a welcoming space for talented professionals to thrive.Salary and BenefitsThe estimated annual salary for this position is $80,000 - $110,000, depending on...
-
Front Desk Team Lead
2 days ago
Sydney, New South Wales, Australia NOVOTEL Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading the front desk team to ensure exceptional guest service and a seamless check-in/check-out process.Tasks and DutiesManage daily revenue and postings, making adjustments as necessary.Coordinate paperwork and reports for finance and management.Deliver efficient guest services,...
-
Front Office Team Member
4 weeks ago
Sydney, New South Wales, Australia Accor Full timeThis is a unique opportunity to become a part of Accor Hotels' dynamic Front Office team, working at their flagship property in Australia. As a Front Office All-Rounder, you will be responsible for delivering exceptional customer service to guests, responding to their requests promptly and efficiently. You will also be involved in various aspects of the...
-
Front Office Manager
4 weeks ago
Sydney, New South Wales, Australia Marriott Full timeJob SummaryAssume responsibility for leading the Front Office team in a luxury hotel environment. Oversee all front office functions and staff, ensuring seamless guest arrival and departure procedures. Foster a culture of exceptional customer service, driving guest satisfaction and financial performance.Key ResponsibilitiesLeading Guest Services TeamUtilize...
-
Duty Manager
4 weeks ago
Sydney, New South Wales, Australia Veriu Group Full timeWe are Veriu Group, a leading Australian-owned hotel operator with a passion for creating extraordinary guest journeys. Our mission is to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.As a Duty Manager - Front Office Lead, you will be part...
-
Front Office Supervisor
2 weeks ago
Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotel Sydney: At Four Seasons Hotel Sydney, we believe in delivering exceptional guest experiences through our commitment to luxury with genuine heart. Our team members are passionate about creating memorable stays for our guests, and we're looking for a Front Office Supervisor to join our team. As a key member of our Rooms Division,...