Accor Hotels Front Office Team Member
3 weeks ago
We are seeking a dedicated Front Office Team Member to join our team at Accor Hotels. This role will involve providing exceptional guest service and ensuring a seamless experience for our valued customers.
Key Responsibilities- Take care of guests from arrival to departure, exceeding their expectations through prompt and courteous service.
- Contribute to guest satisfaction by providing high-quality services throughout their stay.
- Handle guest complaints and remarks in a timely and professional manner.
To be successful in this role, you should have:
- Prior experience working with Opera or similar systems (desirable).
- Fluency in English.
- Excellent customer service skills.
- The right to work in the UK.
As a member of our team, you can enjoy:
- Free night stays in our UK hotels.
- 50% discount on food and beverage in any Accor Restaurant (T&C apply).
- Discounted hotel rates worldwide in Accor Hotels.
- Ongoing training and development opportunities.
- A supportive and inclusive work environment.
Estimated Salary: £25,000 - 30,000 per annum, depending on experience. This is a competitive salary range for a role of this nature in the UK hospitality industry.
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