Front Office Team Leader

4 weeks ago


Sydney, New South Wales, Australia Oaks Hotels Full time

We are seeking a skilled Front Office Supervisor to join our team at Oaks Sydney Goldsbrough Suites.

Role Overview

This is an exciting opportunity for an experienced customer service professional to work in a dynamic environment with excellent benefits available.

About the Role:
  • Guide and support the team in providing outstanding guest welcoming and experiences.
  • Act as a role model, sharing your expertise and continually inspiring the team.
  • Ensure daily tasks are completed accurately and in a timely manner.
  • Conduct guest arrivals and departures.
  • Resolve and respond to guest complaints in a timely and professional manner.
Salary and Benefits

The hourly pay rate for this position is estimated to be between $28.87 and $43.31 per hour.

You will be rewarded with a range of benefits, including:

  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ.
  • Discounts when you visit any of our restaurants, cafes, bars, and wellness retreats.
  • Discounts on 530 Minor hotels and F&B outlets across the globe.
  • 50% off The Coffee Club VIP membership.
  • Furniture, Australia Zoo, Medibank insurance discounts.
  • Secondments and promotion opportunities across Minor Hotel globally.
  • Career progression and education assistance.
  • Additional paid leave, including Birthday and Study leave.
  • Wellbeing programs (Uprise).
  • Reward and Recognition programs.
  • Team member referral program.


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