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Catering Sales and Events Leadership
2 months ago
About Four Seasons
Four Seasons Hotels and Resorts is a leading luxury hospitality company that operates hotels and resorts around the world. Our mission is to provide exceptional guest experiences through our team's commitment to luxury with genuine heart.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with kindness and respect. We strive to create meaningful connections with our guests, residents, and partners through personalized service and attention to detail.
About the Location
Located at the epicenter of the historic Rocks district, sparkling Harbour, and buzzing CBD, Four Seasons Hotel Sydney offers breathtaking views and a unique blend of luxury and convenience. Our chic rooms and suites are designed to make you feel right at home, while our award-winning restaurant and street-front bar are destinations unto themselves.
About the Role
As an Assistant Director of Catering & Conference Services, you will play a key role in leading and developing our talented Catering team. You will be responsible for securing catering business across all market segments, working closely with clients in the planning stages, and executing events with precision and flair. Your strong communication skills and ability to build relationships with internal stakeholders and external clients will be essential in driving sales and delivering exceptional guest experiences.
Key Responsibilities
- Lead, develop, and motivate the Catering team to achieve excellence in service delivery
- Drive catering sales by negotiating with clients to achieve maximum revenue potential while satisfying their needs
- Finalize all bookings, maximizing revenue potential by upselling in all revenue-producing areas
- Manage group deposits and complete billing documents, ensuring accurate and timely invoicing
- Collaborate with hotel departments to ensure seamless event execution and excellent guest satisfaction
- Participate in internal meetings and client communications to drive sales and deliver exceptional guest experiences
Requirements
To succeed in this role, you will need:
- At least 3 years' experience in events sales and planning leadership in a large-volume operation
- Strong organizational skills, with the ability to prioritize tasks and meet tight deadlines
- Solid communication and relationship-building skills, with the ability to forge strong connections with clients and internal stakeholders
- Local market knowledge and vendor awareness, with a keen interest in current trends
- An exceptional eye for detail, ensuring meticulous planning and execution of events
What We Offer
We offer a competitive salary, comprehensive benefits package, excellent training and development opportunities, and complimentary accommodations at other Four Seasons hotels and resorts. Candidates must have the right to work in Australia.
