Personal Loan Lending Consultant
3 weeks ago
About the Role
The Personal Loan Delivery Consultant will be a key member of our National Contact Centre team, connecting with members and their personal lending needs.
You will process applications from application to verification and formal approval in accordance with all current lending policies and procedures within the service level agreements set.
Our Contact Centre teams split their time working from home and in our Contact Centre in our Flinders Street head office, giving you flexibility and the best of both worlds.
We're seeking applicants with full flexibility across the working week.
Key Responsibilities:
- Build relationships with our members to identify opportunities to promote the Credit Union's products to achieve their needs.
- Contribute to personal lending growth through the efficient management of personal loan enquiries and applications.
- Adhere to all current policies and procedures.
- Contribute to a successful team environment.
About You
The successful candidate will demonstrate:
- Demonstrated ability to deliver high levels of customer service.
- Demonstrated experience in following strict policy and procedure.
- Role model a positive and proactive, results-focused attitude and behavior.
- Ability to work within a dynamic and fast-paced environment.
Why Choose People's Choice
Be part of an inclusive, friendly, professional, and motivated team, where people work better together to achieve and grow.
The Perks:
- Work from anywhere philosophy.
- Career progression opportunities.
- Ongoing training, coaching, and support.
- Employee banking benefits and discounted insurances.
- Carbon neutral certified.
- Paid volunteering days.
- Salary sacrificing options.
- Employee Assistance Program.
- Corporate Health Cover.
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