Financial Services Consultant
1 week ago
About the role
We're seeking a highly skilled Financial Services Consultant to join our National Contact Centre team. As a key member of our team, you will be responsible for connecting with members and their personal lending needs.
Key responsibilities include:
- Building relationships with members to identify opportunities to promote Credit Union's products and achieve their financial goals
- Contribute to personal lending growth by efficiently managing loan enquiries and applications through multiple channels
- Adhering to all current policies and procedures to ensure seamless customer experience
The successful candidate will demonstrate:
- Demonstrated ability to deliver exceptional customer service and build strong relationships
- Demonstrated experience in following strict policy and procedure
- A positive and proactive attitude with excellent problem-solving skills
Salary: $60,000 - $80,000 per annum (dependent on experience)
About Us
We're People's Choice, an inclusive and friendly professional team dedicated to achieving success together. We value diversity, celebrate individuality, and prioritize employee well-being.
Perks
- Flexible work-from-home arrangement
- Opportunities for career growth and development
- Ongoing training and coaching support
- Employee benefits and discounts
- Paid volunteering days and Employee Assistance Program
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