Personal Loan Consultant

3 weeks ago


Sydney, New South Wales, Australia People's Choice Full time

About the role

The Personal Loan Delivery Consultant will work in our National Contact Centre, connecting with members and their personal lending needs. You will process applications from start to finish, following all current lending policies and procedures within the service level agreements set. You'll work flexibly and engage with our members through various channels, including virtual, online, and inbound phone, to deliver a seamless experience.

Our contact centre teams split their time working from home and in our head office, giving you flexibility and the best of both worlds. We're seeking applicants with full flexibility across the working week.

Key responsibilities include:

  • Building relationships with our members to identify opportunities to promote the Credit Union's products to meet their needs
  • Contributing to personal lending growth through the efficient management of personal loan enquiries and applications
  • Proactively connecting with members and engaging in quality conversations about their personal lending and other financial needs
  • Adhering to all current policies and procedures
  • Contributing to a successful team environment

About you

The successful candidate will demonstrate:

  • Demonstrated ability to deliver high levels of customer service
  • Demonstrated experience in following strict policy and procedure
  • Role model a positive and proactive, results-focused attitude and behavior
  • Ability to work within a dynamic and fast-paced environment
  • Decision-making, problem-solving, and dispute resolution skills

Why choose People's Choice

Be part of an inclusive, friendly, professional, and motivated team, where people work better together to achieve and grow. We value and celebrate diversity of thought through our inclusive culture and with our people at the heart of our success, we'll support your career goals, whilst also guaranteeing supportive and dynamic working conditions.

The perks:

  • Work from anywhere philosophy
  • Career progression opportunities
  • Ongoing training, coaching, and support
  • Employee banking benefits and discounted insurances
  • Carbon neutral certified
  • Paid volunteering days
  • Salary sacrificing options
  • Employee Assistance Program
  • Corporate Health Cover, discounted car parking, and other corporate discounts


  • Sydney, New South Wales, Australia People's Choice Full time

    About the RoleThe Personal Loan Delivery Consultant will operate from our National Contact Centre, connecting with members and their personal lending needs. Key responsibilities include building relationships, contributing to personal lending growth, and adhering to current policies and procedures.About YouThe successful candidate will demonstrate high...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the RoleAt People's Choice, we're seeking a highly skilled Personal Loan Delivery Consultant to join our National Contact Centre team. As a key member of our team, you'll play a vital role in connecting with members and their personal lending needs, processing applications, and delivering a seamless omni-channel experience.Key ResponsibilitiesBuild...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the RoleWe are seeking a highly skilled and customer-focused Personal Loan Delivery Consultant to join our National Contact Centre team. As a key member of our team, you will be responsible for connecting with members and their personal lending needs, processing applications, and delivering a seamless omni-channel experience.Key ResponsibilitiesBuild...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the roleThe Personal Loan Delivery Consultant will work in our National Contact Centre, connecting with members and their personal lending needs. You will process applications from start to finish, following all current lending policies and procedures. You'll work flexibly, engaging with members through various channels, including virtual, online, and...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the roleThe Personal Loan Delivery Consultant will work in our National Contact Centre, connecting with members and their personal lending needs. They will process applications from start to finish, adhering to all current lending policies and procedures within the service level agreements set. This role requires flexibility and the ability to engage...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the roleThe Personal Loan Delivery Consultant will work from our National Contact Centre to connect with members and their personal lending needs. You will process applications from application to verification and formal approval in accordance with all current lending policies and procedures within the service level agreements set. You'll operate...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the RoleThe Personal Loan Delivery Consultant will be a key member of our National Contact Centre team, connecting with members and their personal lending needs.You will process applications from application to verification and formal approval in accordance with all current lending policies and procedures within the service level agreements set.Our...


  • Sydney, New South Wales, Australia People's Choice Full time

    About this roleAt People's Choice, we're looking for a Personal Loan Delivery Consultant to join our National Contact Centre team. As a key member of our team, you'll be responsible for connecting with our members and their personal lending needs, processing applications from start to finish, and ensuring seamless customer experiences across multiple...


  • Sydney, New South Wales, Australia People's Choice Full time

    About the RoleAt People's Choice, we're seeking a talented Personal Loan Delivery Consultant to join our National Contact Centre team. As a key member of our team, you'll play a crucial role in connecting with members and their personal lending needs.Key Responsibilities:Process applications from start to finish, ensuring timely verification and formal...


  • Sydney, New South Wales, Australia EBR Full time

    Job Title: Home Loan SpecialistAbout the Role:We are seeking a highly skilled and experienced Home Loan Specialist to join our team at EBR. As a Home Loan Specialist, you will be responsible for providing exceptional customer service and building relationships with current and prospective customers in the home lending space.Key Responsibilities:Provide...

  • Home Loan Specialist

    4 weeks ago


    Sydney, New South Wales, Australia Ubank Full time

    About UsAt Ubank, we're dedicated to empowering the digital generation to achieve financial success. Our mission is to provide innovative, customer-centric solutions that make a real difference in people's lives.Job SummaryWe're seeking a highly skilled Home Loan Specialist to join our team. As a key member of our Direct Lending team, you'll be responsible...


  • Sydney, New South Wales, Australia At Full time

    {"Job Summary}At Westpac, we are seeking a highly experienced loan markets and execution banker and/or lawyer to join our team as a Senior Manager, Loans Execution, Vic/nsw/sa. In this role, you will be responsible for working closely with Relationship Directors across the Emerging Corporates business to effectively execute loans for our customers across...


  • Sydney, New South Wales, Australia Citi Full time

    The Loan Doc & Proc Analyst 1 is a trainee professional role at Citi. This position requires a good knowledge of the range of processes, procedures, and systems used in carrying out assigned tasks, as well as a basic understanding of the underlying concepts and principles upon which the job is based.Key Responsibilities:This role will review loan...


  • Sydney, New South Wales, Australia Citi Full time

    The Loan Doc & Proc Analyst 1 is a trainee professional role at Citi. This position requires a good knowledge of the range of processes, procedures, and systems used in carrying out assigned tasks. The candidate should have a basic understanding of the underlying concepts and principles upon which the job is based. The role involves interacting with the team...

  • Product Manager

    2 weeks ago


    Sydney, New South Wales, Australia Bluestone Full time

    About Bluestone:At Bluestone, we're committed to making home loans simple, personal, and tailored to our customers' changing financial needs. Our mission is to be the most successful non-bank lender in Australia and New Zealand. Since 2000, we've provided customers with innovative solutions for their diverse financial circumstances, aligning with our vision...

  • Product Manager

    4 weeks ago


    Sydney, New South Wales, Australia Bluestone Full time

    About UsAt Bluestone, we're committed to making home loans simple, personal, and tailored to our customers' changing financial needs. Our mission is to be the most successful non-bank lender in Australia and New Zealand. Since 2000, we've provided customers with innovative solutions for their diverse financial circumstances, aligning with our vision to...

  • Settlements Officer

    3 weeks ago


    Sydney, New South Wales, Australia SB Recruitment Full time

    About the RoleThe Company is seeking a highly skilled Settlements Officer to join its team in North Sydney. As a key member of the commercial finance team, you will be responsible for overseeing the settlement process for asset loans, from application through to settlement.Key ResponsibilitiesManage the settlement process end-to-end, ensuring accuracy,...

  • Product Manager

    4 weeks ago


    Sydney, New South Wales, Australia Bluestone Full time

    About UsAt Bluestone, we're committed to making home loans simple, personal, and tailored to our customers' changing financial needs. Our mission is to be the most successful non-bank lender in Australia and New Zealand. Since 2000, we've provided customers with innovative solutions for their diverse financial circumstances, aligning with our vision to...

  • Product Manager

    3 weeks ago


    Sydney, New South Wales, Australia Bluestone Full time

    About UsAt Bluestone, we're dedicated to making home loans simple, personal, and tailored to our customers' unique needs. Our mission is to be the most successful non-bank lender in Australia and New Zealand, providing outstanding home loan experiences since 2000.About the RoleWe're seeking an experienced Product Manager to drive the delivery of our product...

  • Product Manager

    4 weeks ago


    Sydney, New South Wales, Australia Bluestone Full time

    About UsAt Bluestone, we're dedicated to making home loans simple, personal, and tailored to our customers' unique needs. Our mission is to be the most successful non-bank lender in Australia and New Zealand, providing outstanding home loan experiences since 2000.About the RoleWe're seeking an experienced Product Manager to drive the delivery of our product...