Account Growth Manager

4 weeks ago

Sydney, New South Wales, Australia Quandoo GmbH Full time

Company Overview


Quandoo GmbH is a leading online restaurant reservation platform connecting diners with top-rated restaurants worldwide.


Job Summary


We are seeking an Account Growth Manager to join our Customer Success team in the APAC region. As a key member of our team, you will be responsible for driving business growth and ensuring our partner restaurants achieve their full potential on our platform.


About the Role


In this critical role, you will work closely with our partners to understand their needs, provide exceptional support, and develop strategic plans to drive revenue growth. Your goal will be to become a trusted advisor, helping our partners maximize their return on investment and reach optimum value from our platform.


Key Responsibilities


* Develop and execute customized growth strategies for assigned partner restaurants, focusing on identifying opportunities to increase revenue and customer engagement.
* Collaborate with cross-functional teams to ensure seamless execution of business plans, including sales, marketing, and product development.
* Provide proactive support to resolve issues, address concerns, and ensure high levels of customer satisfaction.
* Conduct regular business reviews with partners to assess progress, identify areas for improvement, and adjust strategies as needed.
* Identify and capitalize on new business opportunities through partnerships, expansions, or other strategic initiatives.


Requirements


To succeed in this role, you should have:


* 1-2 years of experience in B2B customer success, account management, or a related field.
* Proven track record of driving business growth and increasing revenue through strategic planning and execution.
* Excellent communication, problem-solving, and interpersonal skills, with the ability to build strong relationships with internal stakeholders and external partners.


What We Offer


At Quandoo GmbH, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our benefits package includes:


* A competitive salary (estimated at €55,000 - €70,000 per annum, depending on location and experience).
* Flexible working conditions and remote work options.
* Opportunity to work on both local and national level, diversifying your skill sets.
* Personal Development annual allowance of 200 euros (available once probation has been passed).
* Access to Quandoo's EAP - Nilo Health.


About Quandoo GmbH


Quandoo GmbH is committed to fostering a diverse and inclusive workplace that values creativity, innovation, and teamwork. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.

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