Enterprise Account Growth Manager

4 days ago

Sydney, New South Wales, Australia Avetta Full time

Avetta is a leading provider of SaaS-based supply chain risk management solutions. As an Enterprise Account Growth Manager, you will be responsible for developing and executing strategies to drive revenue growth and expansion with our largest and most strategic customers.

About the Role

We are seeking an experienced sales professional to join our team as an Enterprise Account Growth Manager. In this role, you will be responsible for managing a portfolio of 10-25 assigned clients, with the objective of ensuring optimum use and satisfaction with our solutions to secure continued expansion.

You will represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company.

The successful candidate will be responsible for client renewals and will provide feedback regarding each client's success, serving as a key voice of the client from the Sales Team.

You will collaborate with Client Implementation, Customer Success, and Product Management Teams to deliver exceptional results.

Key Responsibilities
  • Assume account ownership and operate as lead point of contact for all matters relating to your clients.
  • Develop and manage relationships with key client stakeholders and executive sponsors within the Safety, Procurement, Finance/Risk, and Legal functions at client site and corporate levels.
  • In collaboration with Client Implementation and Customer Success ensure a high level of satisfaction with our solutions and services.
  • Create and document a strategic account plan for each assigned client.
  • Perform remote and onsite client reviews, identifying opportunities for improvement satisfaction, and managing subsequent engagements.
  • Communicate all new features and products to assigned clients.
  • Demonstrate all products and features to current and/or expansion opportunities.
  • Identify expansion opportunities within assigned clients and collaborate with other teams as appropriate to ensure growth attainment.
  • Participate in continuous improvement of Account Management Team.
  • Create and communicate top customer issues, assist in developing action plans to resolve.
  • Adhere to all sales processes, including accurate and timely updating of applicable systems.
  • Track and own your Account Management Metrics, Client Satisfaction, Client Call Plans, Client Reviews, Reference Status, and deliver complete Sales Forecasts.
  • Succeed in achieving assigned sales quota.
Requirements
  • Accountable for results and deliverables, able to work independently and proactively.
  • Excellent negotiation and presentation skills.
  • Excellent verbal and written communication skills.
  • Skilled in use of Microsoft Office and Salesforce.com.
  • Excellent time management skills.
  • Technically sound in computer skills, familiarity with CRM applications/SalesForce.com.
  • Problem analysis and problem-solving.
  • Desire to put in hours required to execute on job responsibilities.
  • Consultative/Challenger approach to Account Management.
  • Structured organized approach.
What We Offer
  • An estimated salary of $85,000 - $110,000 per year, depending on experience.
  • A comprehensive benefits package.
  • Ongoing training and development opportunities.

$92,250 - $120,500 (estimated annual salary)

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