Lead, Smb New Business Acquisition Au

6 months ago

Sydney, Australia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

**About The Team**:
We have an opening for an AU New Business Acquisiton Lead who will be responsible for driving projects and setting processes within their specific acquisition team. They will be the advocate for the new business acquisition team and work to uncover growth opportunities for the business and our customers. They will work with various stakeholders and teams across the organization both locally and internationally. The Team Lead will coach and work with a team of Business Development Representatives to drive growth in the fast-growing head & torso of SMB advertisers while supporting innovative scalable acquisition programs across a diverse set of customers. Success in this position requires a focus on identifying new processes and workflows for the business, the ability to thrive in a dynamic work environment, strong sales knowledge and skills and the drive to acquire and grow advertisers leveraging our unique ad product suite.

**Responsibilities**:
**50% of your time will be focused on the following**:

- Lead a high-performing team of new business representatives in AU
- Foster a collaborative and high energy team environment
- Contribute to the continuous improvement and scalability of sales processes throughout the entire sales cycle
- Work and collaborate with diverse groups of internal cross-functional teams and leaders in the SMB business
- Share market feedback and guide our go-to-market strategy
- Maintain up-to-date knowledge of TikTok’s features and ad units and ensure that the team has up-to-date sales and product knowledge
- Role model best practice sales skills and hands-on involvement in big sales pitches

**50% of your time will be focused on the following**:

- Work with customers not yet on the TikTok platform with the aim of leading the full sales cycle; from prospecting to closing a deal, managing the customer in the first few months before fast-tracking to AM
- Build and manage a pipeline of business
- Consult with decision makers and align TikTok Ads strategies with identified marketing and business objectives
- Consistently reach or exceed performance goals, whilst delivering a best-in-class experience to clients
- Working cross-functionally with marketing teams and in-country teams to determine key growth industries, and executing this strategy.

**Qualifications**:
**Qualifications**:

- 7+ years extensive experience in new business acquisition/sales roles in digital marketing - biddable network experience a plus
- 3+ years experience managing a team of 3 or more
- Experience managing scalable new acquisition business / teams
- Experience in managing and developing the entire sales funnel from prospecting to closing and handover
- Excellent collaboration skills
- Able to proactively troubleshoot and problem solve quickly and through the proper escalation process
- Ability to analyze data and identify insights to assess team performance
- Proactive attitude with excellent project management, organizational, and analytical skills
- Experience diagnosing and solving technical problems with product and engineering teams is a big plus
- Experience in performance advertising in a role where you managed significant complexity and scaling challenges.
- Strong verbal and written communication skills for a broad set of internal and external stakeholders
- High attention to detail and very organized
- Self-starter,a fast learner who has critical thinking
- Fluent verbal and written language skills in English required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our

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