Manager, Commercial Sales Strategy

4 months ago

Sydney, Australia Afterpay Full time

**Company Description**:

- It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

As the Commercial Sales Strategy Manager for the APAC region, you’ll play a pivotal role in driving our merchant growth strategy across all market segments, from SMB to Global Enterprise. Reporting to the Regional Director of Commercial Sales Strategy, you’ll develop and execute comprehensive strategies that leverage the full spectrum of business levers, including product, pricing, marketing, sales, and support, to drive merchant acquisition, activation, retention, and revenue growth. Your ability to analyse merchant behaviour, market trends, and the competitive landscape will directly influence Afterpay’s success in supporting our merchant partners.

**Key Responsibilities**:
- Lead the creation and execution of data-driven sales strategies that drive revenue growth across all merchant segments, from SMB to Global Enterprise.-
- Manage pre
- and post-sale monitoring activities to maintain a strong sales pipeline and conduct forecast analysis, ensuring that revenue targets are met.-
- Develop and implement market segmentation strategies that align with our business goals.-
- Execute initiatives across product, pricing, marketing, and sales to boost merchant acquisition, retention, and revenue growth.-
- Utilise insights from internal and external data to inform and optimise strategies around merchant value levers, enhancing acquisition, retention, and activation.-
- Analyse merchant journeys, market trends, and the competitive landscape to identify growth opportunities and inform strategic decisions.-
- Collaborate with product, marketing, sales, support, risk, finance, and in-market leaders to prioritise and execute growth initiatives across all merchant segments, ensuring alignment and driving execution of key programs.-
- Lead and influence large cross-functional teams, fostering a collaborative environment that encourages innovation and effective teamwork while maintaining a strong merchant focus.-
- Monitor key metrics and KPIs to track progress against growth goals, providing regular and insightful reporting to senior leadership.-
- Develop self-serve dashboards to empower sales leaders with real-time data, enabling them to manage their teams and drive performance more effectively.-
- Stay informed about industry best practices, emerging trends, and new technologies related to product growth and merchant acquisition.**Qualifications**:
- Extensive experience in the B2B sector, with a strong passion for driving growth across a diverse range of merchant segments, from SMBs to large global enterprises, in a fast-paced and innovative environment.-
- Strong understanding of portfolio segmentation, forecasting, and sales pipeline management.-
- Proven ability to work with cross-functional teams and drive strategic initiatives across various departments.-
- The ability to distill complex information into clear, actionable strategies, balancing strategic vision with practical execution.-
- Strong analytical skills, with the capacity to extract meaningful insights from data and translate them into creative, effective strategies.-
- A data-driven mindset with the ability to derive insights and optimise performance through analytics.-
- Technical proficiency with CRM systems (Salesforce preferred), advanced SQL knowledge, data visualisation tools (e.g., Tableau), and advanced Excel skills.-
- A deep commitment to understanding and prioritising merchant needs, seamlessly incorporating their perspectives into all strategic plans and actions.-
- 5 years of related experience or 3 years with a Master’s degree**Additional Information**:
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally

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