Strategic Account Manager

2 months ago

Sydney, Australia GlobalData PLC Full time

**Strategic Account Manager**

**Sydney, Australia**

**Who we are?**

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we’re able to create trusted intelligence on the world’s largest industries for thousands of companies, government organisations and industry professionals in one fully integrated platform.

We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of collaboration and operate as a single company, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and an innovative mindset, are unique and fundamental to ongoing success of our business.

**Why join the Sales team at GlobalData?**

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people and it’s the partnerships between our teams that have shaped our success and will continue to do so in the future. Our shared values of courage, curiosity and collaboration drive the way we behave and interact with each other, and our customers.

The GlobalData Sales team operate at the face of our business introducing clients to our trusted strategic intelligence. With an established book of market leading brands and the scope to build from scratch there is a real opportunity for sales talent at all levels to learn and develop in our growing business.

The team is led by a strong management team who offer training, development and coaching that allows both early and experienced talent to progress in their career. The culture on the floor is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme.

**The role**:
**What you’ll be doing**:

- Client Relationship Management: _
- Build and maintain strong, long-lasting relationships with top-tier accounts through on-site visits and C-Suite discussions.
- Act as the primary point of contact for these key clients, ensuring their needs are met and their expectations exceeded.
- Manage and develop strategic business relationships to achieve material and sustainable growth.
- Manage high-profile accounts spanning broad geographic areas, representing significant revenue, and having diverse and complex needs.
- Strategic Planning: _
- Develop and implement strategic account plans to drive the growth of accounts.
- Ensure alignment of account strategies with overall business objectives.
- Business Development: _
- Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling based on sales intelligence.
- Personally lead, manage, and run the sales process, bringing in additional resources as required.
- Generate new business opportunities within large accounts (New Logo business development).
- Cross-functional Collaboration: _
- Work closely with internal teams such as customer success, analysts, and product development to ensure the successful delivery of solutions.
- Coordinate with marketing to align strategies and improve client engagement.
- Performance Analysis: _
- Monitor and analyse account performance metrics.
- Implement actionable strategies to address areas of improvement and optimize account growth.
- Market Insights: _
- Stay updated on industry trends, market conditions, and competitors.
- Provide strategic insights and recommendations to clients and internal teams based on these insights.
- Develop a strong personal network of contacts to continually be aware of market dynamics, client challenges and objectives, as well as competitor intelligence.
- Sales Support: _
- Produce professional and compelling material to support sales activities.
- Identify market opportunities for new propositions, building a business case through Voice of Market/Customer, championing through the development lifecycle.
- Expertise: _
- Ability to negotiate complex contracting processes between GD and large multinational organizations.

**What we look for**:

- Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
- Minimum of 10+ years of experience in client management, with significant face-to-face engagement.
- Skills: _
- Strong strategic thinking and relationship management skills.
- Proven ability to manage multiple accounts and projects simultaneously.
- Pre

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