Strategic Account Management Leader
1 week ago
About Pivot Software
Pivot Software Limited is a leading provider of innovative software solutions. Our mission is to deliver exceptional value to our customers through strategic partnerships and customer-centric approaches.
Job Summary
We are seeking an experienced Strategic Account Management Leader to join our team. As a key member of our leadership group, you will be responsible for leading our Account Management teams in driving revenue growth and customer relationship nurturing.
About the Role
- Develop and execute a market-leading account management strategy to drive business growth and customer satisfaction.
- Drive upsell and cross-sell opportunities using data-driven insights to exceed revenue targets.
- Built strong, trusted relationships with key accounts and stakeholders to deliver exceptional value.
- Lead, mentor, and develop a high-performing Account Management team to achieve business objectives.
- Manage budgets, forecasts, and sales metrics to inform business decisions and optimize performance.
About You
- You have 8+ years of proven leadership experience in Account Management/Customer Success roles.
- You have success in customer-facing roles, ideally within SaaS or HR industries.
- You have a strong history of closing large, complex sales and over-delivering revenue targets.
- You possess expertise in strategic planning, forecasting, and customer success strategies.
- You have exceptional communication and interpersonal skills to build trust with key stakeholders.
What We Offer
As a valued member of our team, you can expect a competitive salary of $120,000 - $150,000 per annum, depending on your experience and qualifications. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement savings plan, and professional development opportunities.
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