Raging Waters Sydney
4 weeks ago
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
Raging Waters Sydney is the place to make lifetime memories. Offering water slides, attractions and one of the biggest wave pools - Sydney’s biggest water park has something for everyone.
We are currently looking for a:
Raging Waters Sydney - Food & Beverage Team Member - RSA Qualified
About the role:
Food & Beverage Team Members are responsible for delivering exceptional customer service and performing duties to the highest possible standard within our various Food & Beverage outlets. They must make positive first impressions and respond quickly to all customer requests and issues.
We require Food & Beverage Team Members with the Responsible Service of Alcohol (RSA) qualification.
Roles & Responsibilities:
- Work effectively within a team environment to provide excellent guest service and promote a positive working environment
- To carry out all duties and responsibilities as assigned by the Food & Beverage Team Leaders, Food & Beverage Supervisor, Food & Beverage Manager or member of the Management Team
- Assist in other areas associated as required
Cashier Operator:
- Ensure that the Payment Card Industry (PCI) requirements are followed and checked before starting a shift and the PCI form is signed off before using each register
- Operate the POS register
- The ability to upsell and value add to every order to maximise revenue opportunity
- Ensure that all equipment needed for operations is available
- Required to complete any end of day duties as instructed.
Runner:
- Ensuring sufficient stock is available for the daily operations to ensure speed of service
- Understanding of the number system in place for preparing and delivering orders placed
- Assist Cashier by preparing orders for guests
Kitchen Operator:
- Operate POS register
- Ensure all orders are accurate and presented to the required standard
- The ability to up-sell & value add to every order to maximise revenue opportunity in an effort to achieve outlet KPIs
- Follow workplace hygiene procedures and maintain the workplace in a clean and hygienic manner
- Ensure service stations are ready to go with all preparation required
- Ensure that all proton control equipment is available in each location
- Ensure all areas are left clean at the end of the shift
Workplace Health & Safety (WHS):
- Follow and comply with Work Health Safety policies, procedures and guidelines
- Correctly use all safety and personal protective equipment
- Act as a role model by demonstrating safe work behaviours
- Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs
- Promote proactive hazard/ near miss reporting. Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director
- Attend Work Group Meetings to discuss and promote safety
**Education**:
Essential
- Food Handling certification
- Responsible Service of Alcohol (RSA) certification
Desirable:
- Barista qualifications
Languages: Fluent English
**Skills**:
- Customer service skills
- Be able to handle multiple priorities simultaneously
- Knowledge of Food Safety requirements
- Ability to interact in a professional and positive manner
**Experience**:
- Knowledge of point of sale systems.
Team member benefits:
Pay Conditions:
This is a casual position until April, with the ability to work flexible hours including weekends, evenings and public holidays during the season.
The hourly rates are in accordance with the Amusement, Events and Recreation Award. Food & Beverage Team Members aged 20 years or older are paid at a Grade 2 hourly rate of $28.46 per hour (includes casual loading).-
**Benefits**:
Our team members enjoy generous employment conditions including free entry:
- Free admission to Raging Waters Sydney- Ticket Incentive Program to share with family and friends- Food and Retail discounts- Recognition program
Additional Information:
There are three requirements to be a team member at Raging Waters Sydney. This includes Right to Work in Australia, Working with Children Check and National Crime Check. If you are a successful applicant, you will
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