Raging Waters Sydney

3 weeks ago

Prospect, Australia Palace Entertainment Full time

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Raging Waters Sydney is the place to make lifetime memories. Offering water slides, attractions and one of the biggest wave pools - Sydney’s biggest water park has something for everyone.

We are currently looking for a:
Raging Waters Sydney - Aquatic Assistant

About the role:
Aquatic Assistants are to assist with providing exceptional guest service and professionalism whilst assisting the aquatics team.

Need to be able to talk to customers and willing to work outside.

Roles & Responsibilities:

- Positive interactions with guests to ensure that they receive quality service
- Tactfully dealing with guests who do not meet ride restrictions
- Quality conversations with guests to assist with ride requirements
- Provide a safe and fun environment for guests
- Assist with Half pipe safety position
- Enforce Keep Watch Guidelines with guests
- Assist with Queue lines
- Assist with Raging Xpress Queue service including queue lines, marshalling and redemption
- Assist with attraction equipment such as tube inflation or placing tubes into queue lines
- To know and enforce all Raging Waters Sydney policies relating to service delivery
- To adhere to Ellis & Associates Standards and Guidelines
- Recognise problems and make decisions to help resolve the problem. Effectively communicate serious nature problems to the Operations Supervisor or Operations Manager
- Report any faults that arise during the day. Monitor equipment for any failure and maintenance required
- To carry out all duties and responsibilities as assigned by the Aquatics Team Leaders, Operations Supervisor, Operations Manager or member of the Management Team

Workplace Health & Safety (WHS):

- Follow and comply with Work Health Safety policies, procedures and guidelines.
- Correctly use all safety and personal protective equipment
- Act as a role model by demonstrating safe work behaviours.
- Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.
- Promote proactive hazard/ near miss reporting. Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.
- Attend Work Group Meetings to discuss and promote safety.

Languages: Fluent English

**Skills**:

- Ability to lead by example.
- Excellent interpersonal and effective communication skills.
- Familiar with the principles of quality customer service.
- Skills in the handling of various equipment.
- Ability to plan, prioritise and organise work, both on an individual and team basis, within a set timetable and in a team environment of change and competing demands.
- Be able to handle multiple priorities simultaneously.
- Ability to embrace change in an environment of resource constraint.
- Ability to work independently without direct supervision.

Any other relevant comments:

- Ability to work flexible working hours including but not limited to weekends, evenings and public holidays.
- Adhere to the Company Code of Conduct policy.
- Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates.
- Be able to work in all weather conditions including sun and rain, hot and cold climates, indoor and outdoor work.
- To carry out all duties and responsibilities as assigned by your Direct Manager, General Manager or any member of the Management Team.
- Adhere to the Employee Handbook content and requirements.

Team member benefits:
This is a casual position until April, with the ability to work flexible hours including weekends, evenings and public holidays during the season.

The hourly rates are in accordance with the Amusement, Events and Recreation Award. Team Members aged 20 years or older, are paid at a Grade 2 hourly rate of $28.46 per hour (includes casual loading).-
**Benefits**:
Our team members enjoy generous employment conditions including:
- Free entry to Raging Waters Sydney- Ticket Incentive Program to share with family and friends- Food and Retail discounts- Recognition program.

Additional Information:
There are three requirements to be a team member at Raging Water

  • Raging Waters Sydney

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    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

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    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

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    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

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    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    3 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    2 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    4 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

  • Raging Waters Sydney

    4 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    2 weeks ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

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    1 week ago

    Prospect, Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states. Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest...

  • Raging Waters Sydney

    2 weeks ago

    Prospect, South Australia Palace Entertainment Full time

    Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest...