Raging Waters Sydney

5 months ago


Prospect, Australia Palace Entertainment Full time

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Raging Waters Sydney is the place to make lifetime memories. Offering water slides, attractions and one of the biggest wave pools - Sydney’s biggest water park has something for everyone.

We are currently looking for a:
Raging Waters Sydney - First Aid Officer

About the role:
The First Aid Officer at Raging Waters Sydney will have primary responsibility for the provision of First aid to all employees and guests that are ill or injured. They will be responsible for the maintenance, stock control and replenishment of first aid supplies. As a member of a highly professional team, the First Aid Officer works collaboratively with all relevant staff to ensure the effective and efficient administration and delivery of all facets of First Aid services within Raging Waters Sydney.

The First Aid Officer ensures the First Aid Clinic is a welcoming, supportive, effective, and efficient environment for all team members, contractors, and guests. They will also provide some administrative support associated with incident reporting, and other clerical tasks as required.

The First Aid Officer will be self-motivated and professionally presented and require a ‘hands-on’ approach with the ability to work as a part of a team. The First Aid Officer needs to possess excellent communication skills and be innovative and enthusiastic.

Roles & Responsibilities:
Attending to ill or injured team members, contractors, and guests.- Be able to keep calm during emergency situations and provide efficient care.- Ability to assess guest and team member medical conditions and figure out an appropriate course of treatment quickly and accurately.- Maintaining and update records of team member medical conditions and allergies.- Maintain accurate and confidential records for all injuries.- Assist with entering all types of incidents into the software system, including pool rescue and security incidents.- Complete all reporting in a timely manner and investigate accidents/incidents as necessary in conjunction with the People & Culture Director and Director of Operations, or any other member of the management team.- Identify health and safety hazards in the working environment.- Initiate hazard and risk assessments.- Conduct follow-up calls to guests to help meet Raging Waters Sydney’s public liability obligations.- Conduct follow-up calls to team members if directed by People & Culture Director.- Maintaining resources, equipment and stock relating to health and first aid.- Participate in Emergency response training (ERT) training/drills as directed by the Operations Manager including debriefing sessions.- Maintain a positive work relationship with all members of the team to build a relationship of confidence and trust critical to the effective and efficient handling of an emergency.- Assist required on improving ERT training and procedures.- At times, carry out delegated duties requiring little or no supervision.- To assist in the development, implementation, delivery and review of workplace health and safety policy and procedures that ensure Raging Waters Sydney meets its various obligations.- Assist in the development, implementation, delivery and review of policy and procedures that ensure Raging Waters Sydney meets its various obligations including financial, workplace health and safety, industry, and legal requirements.- Responsible for assisting with first aid cleanliness including sweeping, emptying bins, spray and wipe surface areas, work areas and first aid restroom.- Assist with administration tasks as directed.- Perform other duties as required.- To carry out all duties and responsibilities as assigned by the Operations Manager, Director of Operations, People & Culture Director, or member of the Management Team.

Workplace Health & Safety (WHS):
- Follow and comply with Work Health Safety policies, procedures, and guidelines.- Correctly use all safety and personal protective equipment- Act as a role model by demonstrating safe work behaviours.- Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.- Promote proactive


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    5 months ago


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