Senior Partner Success Manager

6 months ago

Sydney, Australia Myob Full time
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace.Backed by MYOB and serving over one million employees nationally, were a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier and more beneficial for everyone. As a Partner Success Manager, you will be responsible for developing and nurturing strong relationships with our key partners to ensure their success. You will act as the primary point of contact for our partners, providing them with the support, resources, and guidance they need to effectively market, sell, and integrate our SaaS products. Your role is critical in driving mutual growth, maximising partner performance, and enhancing customer value through our partnership ecosystem.You will identify ways to expand our reach with customers and act as an internal advocate for our partners

Your day to day impact

Work closely with internal teams (sales, marketing, product) to align partnership activities with business outcomes Be fully accountable for a book of business, develop and execute on plans to grow revenue from within each partner Identify, develop and deliver partner enablement programs and resources, in conjunction with Marketing and Product. Coordinate joint marketing and sales efforts with partners to enhance market reach and drive awareness Facilitate the onboarding process for new partners, ensuring they have the necessary tools and knowledge to advocate for our products and services Provide ongoing training and support to partners on our products, services and best practices Stay informed about industry trends, market conditions and the competitive landscape Maintain accurate records of partner interactions, performance data and activities Track and analyse partner performance metrics; work in conjunction with product on identifying ways of increasing product adoption Prepare regular reports on partner performance and success metrics for internal stakeholders

What you'll bring to the table

5+ years experience in account management, business development, consulting, partnerships, or marketing focused on technical products Experience achieving revenue metric goals Experience working with and presenting to senior decision makers, including C-level executives, IT, finance and operations In-depth experience collaborating internally with partners on complex deals or partnerships Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties Experience supporting go-to-market efforts for new products More reasons why youll love working at MYOB - Flare Diverse, inclusive and friendly culture Great work-life balance with our hybrid working model Annual allowance towards your office commuting costs Holistic EAP with Sonder, which extends not only to you but your immediate family. Impressive events and wellness calendar Access to online learning & development platforms, in addition to on the job training to support your growth and development Free snacks and drinks fridge (if office based) Access to numerous retail and hospitality discounts via the Flare AppFlare is an equal opportunity employer and we champion diversity. Dont meet every single requirement of this role? Still apply Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At Flare we believe that the right hire is someone who makes an addition to our culture. Moving to Culture Add means adding team members who not only value Flare's workplace culture, but also bring an aspect of diversity that positively contributes to our workplace. So, if youre excited about this role, or about Flare, wed love to hear from you

  • Partner Success Associate

    7 months ago

    Sydney, Australia Uber Full time

    **Partner Success Associate, Key Accounts | Uber New Verticals** **About The Team** New Verticals is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol,...

  • Partner Success Manager

    3 weeks ago

    Sydney, Australia Software AG Full time

    Software AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change. Intelligent processes run on ARIS — The ARIS Suite empowers you to achieve operational excellence by providing clear visibility into your operations, enabling...

  • Representative, Partner Success Management

    6 months ago

    Sydney, Australia ServiceRocket Full time

    G'day!We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.Twenty years on and counting, we’ve got your back. Why...

  • Enterprise Partner Success Manager

    4 months ago

    Sydney, Australia Uber Full time

    **#Greatmindsdontthinkalike **At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **A **bout the...

  • Program Manager

    6 months ago

    Sydney, Australia Okta Full time

    **Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

  • Senior Business Operations Director

    3 weeks ago

    Sydney, New South Wales, Australia Senior Full time

    We are seeking a highly skilled Senior Business Operations Director to join our team.Estimated salary: $120,000 - $180,000 per annumAbout the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This will involve working closely with cross-functional teams to support their efforts and...

  • Associate Account Manager

    6 months ago

    Sydney, Australia Vrbo Full time

    **Associate Account Manager - Partner Success, Vacation Rental** We are a leader in the holiday rental industry with more than two million places to stay in 190 countries. ExpediaGroup consumer brands, including Stayz in Australia and Bookabach in New Zealand, make it easy to find and book the perfect beach house, cottage, or apartment for any getaway. Our...

  • Managing Partner

    8 months ago

    North Sydney, Australia Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Senior Customer Success Director

    3 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    This is a challenging opportunity to work with a leading company in Australia as a Senior Customer Success Manager. Culture Amp is a fast-growing organization that continues to expand rapidly. Joining the team now provides a chance to be part of its growth and development.As a Senior Customer Success Manager at Culture Amp, you will be responsible for...

  • Senior Operations Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Careerone Partner Network Full time

    About the RoleWe are seeking an experienced Senior Operations Coordinator to join our fast-growing team at Careerone Partner Network.The successful candidate will have a strong background in administrative support and project management, with excellent organizational skills and attention to detail.You will be responsible for providing timely and accurate...

  • Client Success Partner

    6 months ago

    Sydney, Australia Gartner Full time

    **Description**: **About the role**: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the...

  • Customer Success Business Partner

    3 weeks ago

    North Sydney Council, Australia Equifax Full time

    **Equifax: Empowering Your Possible Career Path**We are seeking a highly skilled and experienced Customer Success Business Partner to join our team at Equifax. As a Customer Success Business Partner, you will play a crucial role in ensuring the proactive management, delivery, and support of services provided to our Core customers.This is a fantastic...

  • Senior Customer Success Manager

    4 weeks ago

    Sydney, Australia Contentful Full time

    About the opportunity As a Senior Customer Success Manager in the Asia-Pacific region, you will work directly with Contentful customers to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our Sales, Product Partner Organization, and Professional Services...

  • Manager, Customer Success

    6 months ago

    Sydney, Australia N-able Full time

    Why N-able: IT doesn’t get better than this! N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work,...

  • Senior Customer Success Lead

    4 weeks ago

    Sydney, New South Wales, Australia REA Group Full time

    Discover a rewarding career opportunity at REA Group, a leading digital real estate business.About the RoleThe Senior Customer Success Lead will be responsible for driving platform adoption and usage by REA Customers. This includes key stakeholder alignment and risk mitigation through collaboration with Account Partners, Technical, and Product experts, as...

  • Senior Finance Manager

    6 months ago

    Sydney, Australia Stockland Full time

    We have an opportunity for a Senior Finance Manager to join the Funds Management and Capital Partnering Finance team at the Stockland Sydney Head Office. The Opportunity - About the Role  In this role, you will be responsible for helping deliver the financial aspects of Stockland’s funds management and capital partnering business including the...

  • Senior Financial Business Partner for IT

    3 weeks ago

    Sydney, New South Wales, Australia ResMed Full time

    Discover a challenging and rewarding career at ResMed as a Senior Financial Business Partner for our IT department.About the RoleWe are seeking an experienced Senior Financial Business Partner to join our team, providing financial guidance and support to our Chief Information Officer and other local business leaders. This is an exciting opportunity to...

  • Customer Success Business Partner

    3 weeks ago

    North Sydney Council, Australia N-able Full time

    Customer Success Business PartnerN-able is more than just a software company – we're shaping the future of technology and customer success. Our diverse team of N-ablites, spanning 15 countries worldwide, supports our customers and each other with passion and dedication.We're not just looking for another employee; we want someone who can make a meaningful...

  • Partner Account Manager

    6 months ago

    Sydney, Australia Siteimprove Full time

    As the Partner Account Manager (PAM), you are responsible for defining and executing a strategy to grow revenue from the Siteimprove partner community. Recruiting new and engaging with current partners for joint business development and maximizing short and long-term revenue opportunities with partners. As a member of the partnership team, you are expected...

  • Customer Success Business Partner

    4 weeks ago

    North Sydney Council, Australia N-able Full time

    Unlock Customer Value with N-ableN-able, a software company driving global success, invites an experienced Customer Success professional to join its team in North Sydney, Australia. This role is ideal for individuals passionate about delivering exceptional customer experiences and driving business growth.About the Role:As a key relationship holder between...